This procedure installs the Secure Browser on computers running macOS.
If you are running the Secure Browser on Apple silicon devices, you must first install Rosetta 2. If it is not already installed, a prompt to install it will appear the first time you launch the Secure Browser. For more information about Rosetta 2, including instructions to install it, please see https://support.apple.com/en-us/HT211861.
Remove any previous versions of the Secure Browser by dragging its folder to the Trash.
Click the Download Browser link above.
Open Downloads from the Dock, and double-click CASecureBrowserX.X.dmg to display its contents.
Drag the CASecureBrowser icon to the folder.
Double-click the CASecureBrowser icon on the desktop to launch the Secure Browser (this step is necessary for the installation).
To exit the browser, click X in the upper-right corner of the screen.
Note: Ensure all background jobs, such as virus scans or software updates, are scheduled outside of test windows. For example, if your testing takes place between 8:00 a.m. and 3:00 p.m., schedule background jobs outside of these hours.
Devices running macOS 10.13 - 10.15 require a two-step setup process. First, download the Secure Profile from the link above, install it, and restart your computer.
The Secure Profile is a configuration profile that can be used to configure Mac workstations for online testing. It can be downloaded from the link above and must be installed, along with the Secure Browser, before testing begins. The Secure Profile was last updated for Spring 2021. If you previously installed an older version of the Secure Profile, you must download and install the version from the link above.
After you’ve installed the Secure Profile, download the Secure Browser from the link above and install it using the instructions below.
Mac workstations running macOS 11.4 (or newer) do not require the Secure Profile. A feature in macOS 11.4 called Assessment Mode automatically configures computers for testing and requires no further setup. For more information about Assessment Mode, including a list of features it disables, see https://support.apple.com/en-us/HT204775.
Use About This Mac to see the version of Mac operating system installed on your Mac, and find out whether it's the latest version.
From the Apple menu in the corner of your screen, choose About This Mac. You should see the macOS name, such as macOS Big Sur, followed by its version number. If you need to know the build number as well, click the version number to see it.
If you have any questions about downloading the secure browser or are in need of technical support, please submit a ticket to our technical support department.