Introducing the New Membership & Event Management System

Special notes to all members for the Upgrade of IAB HK System

IAB Hong Kong is pleased to announce that we are launching a new membership and event management system using GlueUp, formerly known as Eventbank! An all-in-one digital place with all IABHK events, subscriptions, membership and engagement. Hopefully the enhanced features can improve the user experience, and stay connected with the Digital Marketing industry in Hong Kong even during social distancing.

Key Features of the New Membership & Event Management System

Personalised Company Profile

Each company member and its staff will have a personal page, which you can share your contacts with other fellow IAB HK members to create a closer community.

You can manage your own information, profile, staff list and logo etc. The system is available in both website (iabhk.glueup.com) and mobile APP. You may download the APP “My Glue” to manage subscription and events anywhere anytimes.

Simplified Renewal Process

You can handle membership renewal with just a few clicks, and receive the automated invoice and receipt instantly. Online payment method has extended to Visa/Master, not just PayPal.

Register Events Easily

Event page provides an overall of all the upcoming events, and you can register at your fingertips and grab your e-ticket instantly.



Better control at Complimentary Tickets

Free member ticket will be self-manageable using discount codes, which will be sent to Administrative and Primary Contact exclusively. You can assign the free tickets at your choice.

To purchase tickets at member rate, the registrant needs to be a pre-registered member of a valid corporate member. (Please refer to FAQs for detailed instructions.)

Stay Connected using Member Directory

Members can get exclusive access to our Member Directory and contact fellow digital marketers.

Subscribe to specific committee’s update

IAB Hong Kong has six committees:

Data & Measurement, Mobile, Programmatic, Social, Video and Education. You can subscribe to specific committee's news and updates.



Join the IAB Hong Kong Online Community Now

To start using this new system, please take a moment to create a new member account with your company email, then verify and complete your personal information in the record when you first log into the new system.

If you have any questions or need assistance with any changes please contact us at info@iabhongkong.com.

FAQs

Q1. How to setup "My Glue" Eventbank App on devices?

To set-up "My Glue" mobile app please complete the following steps:

  1. Download the iOS or Android "My Glue" mobile app.

  2. Log in with your registered account.

  3. Choose Global Server (.com).

  4. Check out the upcoming events, connect with other members at Member Directory or edit the profile.

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Q2. How to change the personal details in My Profile?

To change the details in your profile please complete the following steps:

  1. Login to your account.

  2. Go to "Memberships".

  3. Click on the "Corporate Membership" card and the "Pencil" symbol will be shown on the top right corner of the screen.

  4. Click on the "Pencil" button.

  5. Choose "Edit My Profile".

  6. Make changes and "Save".

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Q3. How to change the account information in the system?

Members can change all of the account information in "My Settings", including billing information, payment methods, notification settings for both web and mobile, add another email address and change passwords. Primary members can change the aforementioned information of all members under their corporate membership.


To change the account information please complete the following steps:

  1. Login to your account.

  2. Go to "Settings".

  3. Make changes and "Save".

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Q4. How to revise the list of members on our company page of Member Directory? How to hide the contact?

Member Directory visibility can only be revised by the member's own account.

To hide contact from Member Directory please complete the following steps:

  1. Login to your account.

  2. Go to "Memberships".

  3. Choose "Edit Member Profile".

  4. Choose "Hide my Profile" and save.

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Q5. How to add members to corporate membership?

*Only applicable to Primary Members.

To add new members to corporate membership please complete the following steps:

  1. Login to your account.

  2. Click on "Memberships"

  3. Press "Add New Member" for desktop version and "+" button for mobile app.

  4. Input the required fields and save.

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Q6. How to remove members from corporate membership?

*Only applicable to Primary Members.

To remove a current member from corporate membership please complete the following steps:

For Mobile App Version

  1. Login then go to "Memberships".

  2. Tap the "Corporate Membership" card to show the member list.

  3. Click on the name of the member that needed to be removed.

  4. Press the "..." button on the top right corner and select "Delete".

  5. Select "OK" to confirm.

For Desktop Version

  1. Login then go to "Memberships".

  2. Click on the "⋮" button and choose delete.

  3. Press "Delete" to permanently remove the contact from the list.

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Q7. How to change Primary Member?

*Only applicable to Primary Member.

Only Primary Member has all access to

  • add and remove members to/ from the members list.

  • edit "Company Profile", "Administrative Contact" and "My Profile".

  • change the Member Directory Visibility.

Representative 1 of each corporate member is preset as the Primary Member in IABHK membership system. The Primary Member has the access right to transfer the role to another colleague for administrative purpose.

To transfer Primary Member role please complete the following steps:

  1. Login to your account.

  2. Click on "Memberships".

  3. Click on "Transfer Primary Member role".

  4. Select a new primary member from the members list.

  5. Press "Confirm" to save changes.

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Q8. How to change Administrative Contact?

*Only applicable to Primary Member.

To change Administrative Contact please complete the following steps:

For Mobile App Version

  1. Login to your account.

  2. Click on "Memberships".

  3. Tap on the "Corporate Membership" card.

  4. Press the pencil button on top right corner.

  5. Choose "Edit Administrative Contact"

  6. Edit the required fields and press "Save".

For Desktop Version

  1. Login to your account.

  2. Click on "Memberships".

  3. Click on the "⋮" button at the Administrative Contact section.

  4. Edit the required fields and press "Save".

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Q9. How to change logo/company name?

*Only applicable to Primary Member.

To change company name or logo please complete the following steps:

For Mobile App Version

  1. Login to your account.

  2. Click on "Memberships".

  3. Tap on the "Corporate Membership" card.

  4. Press the pencil button on top right corner.

  5. Choose "Edit Company Profile"

  6. Press "Save" to confirm changes.

For Desktop Version

  1. Login to your account.

  2. Click on "Memberships".

  3. Click on the "⋮" button at the Your Company Information section.

  4. Edit the required fields and press "Save".

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Q10. How to purchase tickets at members rate?

To purchase "Member Tickets", participants should register as a member of a valid corporate member in IAB HK Eventbank System in advance. Primary member can add new members in "My Profile" on both the desktop version or Eventbank App (please refer to Q5 above).

*Members must login to purchase tickets at member's rate.

Q11. How to claim the free tickets using discount codes?

Each valid corporate member is entitled to TWO complementary sets of tickets, upon registration with designated discount codes. Both Primary member and Administrative Contact will receive the discount codes via email. Each code is restricted to single person one-time use only.


Please complete the following steps to claim free tickets:

  1. Choose an event and click "Register".

  2. Apply the designated discount code.

  3. Select Ticket type with 100% discount.

  4. Press "Continue" to complete the registration process.

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