Privacy Policy

Last Updated: 12-12-2023

HYPERLAB SPORTECH PRIVATE LIMITED

This Privacy Policy ("Policy") outlines how Hyperlab Sportech Private Limited ("we," "our," or "us") values and protects your privacy when you use our cutting-edge sports technology app, Hyperlab ("App"). At Hyperlab, we are committed to ensuring that your personal information is handled with the utmost care and in compliance with applicable data protection laws.

By accessing and using the Hyperlab App, you entrust us with your data, and we want to assure you that we take this responsibility seriously. This Policy serves to inform you about the types of information we collect, how we use it, and the measures we take to safeguard your privacy. We encourage you to read this Policy carefully to understand our practices and make informed decisions about your privacy.

Your Consent Matters

Your use of the Hyperlab App signifies your acknowledgment and agreement with the terms outlined in this Policy. We believe in transparency, and your consent is fundamental to how we handle your personal information. If you do not agree with any part of this Policy, we recommend discontinuing the use of the Hyperlab App.

A Commitment to Data Protection

At Hyperlab Sportech Private Limited, we recognize the importance of protecting your privacy. Our commitment extends to ensuring that your personal information is processed securely, ethically, and in compliance with relevant privacy regulations. We continuously strive to implement industry-leading practices to safeguard the confidentiality and integrity of your data.

What This Policy Covers

This Policy covers the collection, use, and sharing of your personal information when you use the Hyperlab App. It includes details about the types of information we collect, how we use this information, who we share it with, and your rights and choices regarding your data.

Information We Collect

Personal Information:

To enhance your Hyperlab experience, we collect the following personal information:

1. Phone Number:

Purpose: Required for account creation, communication, and personalized alerts.
How We Use It: Your phone number is essential for creating and maintaining your Hyperlab account. We use this information to communicate important updates, and personalized recommendations, and to ensure the security of your account.

2. Name, Age, and Gender:

Purpose: Essential for creating a personalized and tailored fitness experience.
How We Use It: Your name, age, and gender help us create a personalized fitness profile that aligns with your individual needs and preferences. This information is utilized to customize workout plans, provide relevant content, and enhance your overall app experience.

3. Height and Weight:

Purpose: Used to provide tailored fitness recommendations and performance tracking.
How We Use It: Your height and weight information help us customize fitness recommendations based on your profile. It also aids in tracking your performance metrics accurately, allowing us to provide insights into your fitness journey and progress over time.

Sports Information:

4. Sports Data:

Purpose: We may collect, and process data related to your sports activities, workout history, and performance metrics to offer customized training plans and insights.
How We Use It: The sports data we collect includes details about your workout sessions, activity types, duration, and performance metrics such as distance covered, speed, reflex, and more. This information enables us to tailor training plans that align with your fitness goals. Additionally, it allows us to provide valuable insights into your overall sports and fitness performance.

Location Information:

5. Location:

Purpose: The Hyperlab App will use location just for the use of connection with local nearby devices.
How We Use It: We use your device's location in the Hyperlab App to connect with nearby devices, offer location-specific sports insights, and enhance community engagement. Rest assured, your location data is not shared with third parties and is solely used for an optimized and secure user experience within the Hyperlab ecosystem.

Data Sharing

At Hyperlab Sportech Private Limited, we prioritize the security and privacy of your information. We want to reassure you that your personal and sports-related data is not shared with any external entities. Your trust is of utmost importance to us.

Third-Party Service Providers:

Hyperlab does not share your information with any third-party service providers. Your data remains confidential within the Hyperlab ecosystem.

Analytics Services:

We do not disclose your personal or sports-related information to analytics services. Any analysis conducted is on an aggregate level, ensuring your privacy.

Data Retention:

At Hyperlab Sportech Private Limited, we prioritize the integrity and consistency of your workout data within the Hyperlab App. Recognizing the significance of maintaining accurate records for a seamless user experience, we have implemented a retention policy.

Users, however, are not able to individually delete workout data to prevent inconsistencies. Instead, the option to delete an athlete is provided. When you choose to delete an athlete, it initiates the removal of the associated workout data. This ensures that your data remains coherent and aligned with your fitness journey.

Our commitment to data retention aims to deliver a reliable and comprehensive platform for tracking and analyzing your sports activities while providing you with the control to manage your information in a way that best suits your preferences.

Data Security

At Hyperlab Sportech Private Limited, we prioritize the security of your information and implement industry-standard measures to safeguard it. Here's how we ensure the security of your data:

Our Security Measures:

OTP Verification:

Hyperlab utilizes OTP (One-Time Password) verification as a secure method to authenticate and verify user identity. This ensures that only authorized users gain access to the app.

Secure Storage Practices:

Your personal and sports-related data is stored using secure and encrypted storage practices, providing an extra layer of protection against unauthorized access.

Access Controls:

We restrict access to your data only to authorized personnel who require it for specific purposes, such as providing support or improving app functionality.

No Guarantee of Absolute Security:

While we implement stringent security measures, it's essential to acknowledge that no method of transmission over the Internet or electronic storage is entirely foolproof.

Your Role in Security

As part of our commitment to security, we recommend the following practices on your end:

Secure Your Mobile Device: Ensure that your mobile device is protected with a secure lock screen to prevent unauthorized access.
App Access Control: Keep your OTP secure and avoid sharing it with others. If you suspect any unauthorized access, contact our support team immediately.

Note: Location information is treated with the same level of security as other personal data.

Your Choices

At Hyperlab Sportech Private Limited, we believe in empowering you with choices regarding your information. Here are the options available to you:

Review and Update Information

Access and Update:

Within the Hyperlab App, you can access and update your account information at any time. This includes details such as your email address, phone number, and other relevant information. Keeping your information accurate ensures a personalized and tailored experience.

Communication Preferences

Opt-Out of Non-Essential Communications:

We respect your preferences when it comes to communication. You have the choice to opt out of non-essential communications, such as promotional updates and announcements. While we may send essential notifications related to your account, opting out of non-essential communications allows you to tailor your interaction with Hyperlab according to your preferences.

How to Manage Your Choices

App Settings:

Navigate to the settings within the Hyperlab App to review and manage your account information. This is where you can make updates to your personal details and communication preferences.

Website Query:

For any queries or assistance in managing your choices, visit our website and submit your questions through the query form provided. Our team will respond promptly to guide you through the process and address any concerns you may have.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Changes to This Privacy Policy

We reserve the right to update this Policy to reflect changes in our data practices. Any modifications will be effective upon posting on this page. We encourage you to review this Policy regularly. This policy is effective as of 2023-10-22

For any inquiries or concerns related to our sports technology app, Hyperlab, you can reach us at the following contact information:

Hyperlabs Sportech Private Limited

Plot No B/208 GIDC, Elec Estate

GIDC Gandhinagar, Gandhinagar

Gujarat 382028

Email: support@hyperlab.life

We value your feedback and are here to assist you. Thank you for choosing Hyperlab!

Consent

By using the Hyperlab App, you hereby consent to the terms outlined in this Privacy Policy.