Need Assistance?

Thanks for visiting the Learning Hub Support Page. Here you'll find information about contacting support and helping you and your students access Google Classroom to connect with teachers and educational resources.

If you need assistance with the Learning Hub, you can request support by phone or email:

🕿 Phone: 734-984-1197

✉ Email: learninghub@huronschools.org

• How do students log in to their Google/G-Suite Apps to access instruction?

For support with your students username or password please view the information below:

Your student’s account information allows access to school computers, the district’s Wi-Fi network, and their district Google/G-Suite Apps for Education account. To access the account visit https://classroom.google.com/.

Grades K-5:

USERNAME: Your student’s username is their 8-digit student ID number followed by @student.huronschools.org.

Example: 10001234@student.huronschools.org

PASSWORD: Passwords consist of your student's 8 digit birth date.

Example: 01022003

Grades 6-12:

USERNAME: Your student’s username is their 8-digit student ID number followed by @student.huronschools.org.

Example: 10001234@student.huronschools.org

PASSWORD: Passwords consist of your student’s locker combination and the first two letters of their last name. The password is case sensitive.

Example: 010203Ab

• Video Walk-Through of Logging into Google Classroom and Adding a Class

• Updating Your Contact Information in the Parent Portal

Updating your contact information in Mistar.pdf

• Installing and Updating Google Chrome

Many websites and online services work best when you're running the most update-to-date browser version. If your running into issues with Google Classroom, Google Meet, or other online service please use the links below to make sure you are running the latest version of Google Chrome.

Updating Chrome:

The following support document walks-through the update process for Google Chrome: https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en

Installing Chrome:

The latest version of Google Chrome can be found at https://www.google.com/chrome/.

• Installing Google Classroom on an Android or iOS Device

Android (Samsung, LG, Google Pixel Device)

Google Classroom can be found and insatlled from the Google Play Store for Android using the following link:

Google Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.classroom&hl=en_US
Or go to the Google Play store and search for "Google Classroom" You'll want to choose the app made by Google.

iOS (iPhone, iPad)

Google Classroom can be found and installed from the Apple App Store using the following link:

Apple App Store: https://apps.apple.com/hu/app/google-classroom/id924620788
Or go to the Apple App store and search for "Google Classroom" You'll want to choose the app made by Google.

For more information, please visit the following Google Support Document: https://support.google.com/edu/classroom/answer/6118412?hl=en

• Finding your Students ID number

Mistar Parent Portal: https://sisweb.resa.net/ParentPortal/
Mistar Student Portal: https://sisweb.resa.net/StudentPortal/
An app for both portals can be found in the Google Play store (on Android) and the Apple App Store (on iPhone/iPad)

Progress reports/report cards and class schedules. If you need help with your student’s username or password please contact us at helpdesk@huronschools.org. Your student’s account and use of district technology is subject to the Technology Use agreement and Google Apps use agreement. This agreement can be found at http://huronschools.org/aup

• Having trouble viewing videos?

Make sure you're:

Signed into your Huron school account
And also NOT signed into any personal (non-Huron) Google account(s)

• General troubleshooting tips

Many issues can be resolved by restarting a device and/or ensuring peripherals/network cables are properly connected. If an issue is isolated to one application, restarting the application may help.