Technical Services Career and Promotion Pathways

Type of Course: Leadership & Management
Course Reference:  HOC-003/HFFC-015

⇲  Brochure (PDF, MB)

Course duration: 1 day
Hosting Mode: Online or On-site

This course explores the different types of Technical Services pathways, their key building blocks and how to design a sector leading, strategically aligned pathway.  Attendees gain experience of creating pathways, role outlines and promotion criteria.  They also learn how to create winning project teams who co-create and deliver excellence.

Summary

What: This course explores Technical Services career and promotion pathways.  These are often comprised of a number of components, including: a taxonomy, roles, capabilities and promotion criteria.  The journey taken to design these components and the final products are of critical importance in determining success.  

Why: The design and implementation of pathways have long term impacts on business effectiveness. If designed and implemented well they:

• Ensure technicians are high performing and motivated

• Ensure roles and responsibilities are clear

• Promote the organisation as an employer of choice

• Support the development and the retention of top technical talent

• Offer efficiency and deliver value for money

• Ensure effective working practices with other business areas

If they are outdated or poorly designed services can fail to deliver service excellence and the organisation can be seen as not investing in its workforce.

The ability to co-create a strategically aligned career or promotion pathway is a critical first step to organisational acceptance. 

Aims and Objectives

Aims: To equip participants with increased awareness, insight and behavioural skills, to co-create Technical Services Career and Promotion Pathways, inclusive working cultures and successful project teams.  Participants will gain hands-on experience in pathway design.

Objectives are to explore:

Different types of Pathways

• Obtain an overview of sector best practice

• Benefits of sector leading pathways

• Examine different types of pathways

• understand the similarities and differences between Career and Promotion Pathways

The Building Blocks of Career and Promotion Pathways

• Understand the key components of Career and Promotion Pathways

• Gain first-hand experience of designing taxonomies, role outlines and promotion criteria

Sector Recommendations

• Understand sector body recommendations underpinning pathway design

Pathways Design and Implementation

• Explore how to create a successful project team

• Understand the key steps

• Identify the leadership qualities necessary to secure success

• Identify the culture required to secure advocacy and buy-in

• Plan your project!

Outcomes

By the end of this course, participants are expected to be able to:

• Understand the similarities and differences of Career and Promotion Pathways

• Understand the key components of pathways

• Be able to draft a taxonomy, role outline and promotion criteria

• Be able to outline what a sector leading pathway offer could look like and the benefits it could offer technicians and the organisation

• Propose an effective project structure to deliver a new pathway

• Understand and articulate the leadership and culture necessary to deliver a new pathway

• Be able to outline the key stages in approaching pathway design and implementation

Course Fee

HEaTED members

Online: £289

Onsite: £394

Course credits

1 x online course credits
1 x onsite course credits

More about course credits.

Non-members

Online: £412

Onsite: £612

Notes

This activity is subject to minimum group numbers but can be delivered onsite at your institution at a time and date to suit your team. Please contact us at enquiries@heated.org.uk for more information.

For HEaTED members, we offer 1 free place for every 10 bookings.