There are no refunds or cancellations.
Comprehensive tech support (white glove experience). We will handle the repair and troubleshooting as necessary for ANY issue
3yr hardware warranty*
Fully managed (including prerequisite software)
The device is spec'd to work especially for education scenarios
We will purchase in bulk which will enable faster processing times
*This often will not apply to Chromebooks as they are licensed-based and have shorter lifespans. We offer them for $50 in our catalog, and they can easily be replaced.
Heartland Tech is a superior option for our families because when you buy through Amazon or another public storefront:
The device typically only comes with a 90 day - 1yr warranty
You would be on your own to know if the device is the latest model (Amazon is infamous for selling previous generations)and if it is spec'd to meet your specific needs
The device does not come with the prerequisite software for "management" which enables us to support you remotely (applicable to all Chromebooks and Windows laptops)
Tech support is also very limited; the parent would be largely responsible for getting the device fixed