We understand unexpected events happen, and sometimes schedule changes are needed. We require 24 hours advance notice to cancel appointments with no charge. Less than 24 hours notice will result in a charge of 50% of reserved service amount. Please call/text (971) 319-5760 or email firstname.lastname@example.org when you need to cancel. Do not text the automated text appointment reminders to cancel. We do not receive those responses.
Failure to show for your appointment means we cannot offer your appointment time to a wait-listed client, therefore that appointment spot goes unfilled. You will be charged 100% of your reserved service amount.
If you arrive late for your appointment your session may be shortened in order to accommodate others whose appointments follow yours. It is at the discretion of your therapist, depending on how late you arrive, to determine if there is enough time remaining to start scheduled service. Regardless of the length of service actually given, you will be responsible for 100% of the scheduled service amount. Out of respect and consideration for your therapist and other customers, please plan accordingly and be on time.