What is M.E.R.C.?

M.E.R.C. (Multi-Environment Resource Consultants) is a qualified team of students who are ready to help you with any technology related questions. This includes Moodle, HCC Google Apps, Calendar and Email, Online Services, Degree Works, Microsoft office, and any other technology related issue you might have.

(M.E.R.C. and the help desk does not support Mobile)​

Wanna look at tutorials to help you?

Wanna give us some feedback?

Call Us: 413-552-2232

If we don't answer, leave a message with your name, number and StudentID. We may be helping another student. We'll call you back. We promise!

​Email Us:


Visit Us:

  • Marieb 225
  • Marieb 133
  • Donahue 310A (Library