What is MERC?
M.E.R.C. (Multi-Environment Resource Consultants) is a qualified team of students who are ready to help you with any technology related questions. This includes Moodle, HCC Google Apps, Calendar and Email, Online Services, Degree Works, Microsoft office, and any other technology related issues you might have.
Due to the COVID-19 regulations we have teamed up with faculty & staff on campus to provide a live support call via Google Hangouts.
Feel free to drop in with any questions, comments or concerns.
You can reach us LIVE via Google Hangouts using your H.C.C E-mail.
Call Us: 413-552-2075
If we don't answer, leave a message with your name and number . We'll call you back. We promise!
- IT Help Desk, Frost 109
- Frost 112