The zoo is responsible for ex-situ conservation, which focuses on protecting animals outside their natural habitats, while ecologists work on in-situ conservation, studying and protecting wild pangolins in their natural environment. Lo plays a key role in bridging these two conservation efforts, promoting collaboration between different fields. For example, she works with ant experts in Taiwan to study the primary food sources of pangolins.

The zoo collaborates with research institutions, conservation centers, and government agencies. Taiwan may be the last natural habitat of the Chinese pangolin, and its wild population is critically low, making conservation efforts urgent. To improve global pangolin care, the zoo actively seeks international cooperation. As early as 2009, Taipei Zoo partnered with Leipzig Zoo in Germany, and in recent years, it has built a strong relationship with Prague Zoo in the Czech Republic. These European zoos have extensive experience in animal research and care, contributing to pangolin conservation efforts.

Additionally, conservation awareness programs are not limited to schools and kindergartens—they also involve corporate organizations. Some companies support conservation research through donations and sponsorships. By funding conservation activities, these companies enhance their public image while raising awareness about wildlife protection, creating a win-win partnership for both businesses and conservation efforts.