Chromebook
Connect the Chromebook to Wi-Fi
At the bottom right, select the time.
Select Not Connected. (Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.)
Click the switch to Turn on Wi-Fi, if it is set to off.
Your Chromebook will automatically look for available networks and show them to you in a list.
Select your home or hotspot network name, enter the network Wi-Fi password, and select Connect.
Chromebook won't turn on?
If your Chromebook will not turn on:
Plug your Chromebook into the charger and the wall outlet for at least 30 minutes.
Find the Refresh button and power button. Refresh looks like a circle arrow on the top row of the keyboard. The power button could be on the side of the Chromebook or in the top right corner of the keyboard.
While holding down the Refresh key, tap the power button one time, and let go.
Camera or Microphone Not Working?
First, test the camera and microphone by recording a short video with the Chromebook Camera app.
1. Click the “Circle” menu in the lower left of the Chromebooks desktop and search for Camera. Click the icon for the Camera app.
2. The Chromebook Camera app should open and show live video of what the camera is pointed at. Click on the “Video” button, to record a video and test the microphone. After pressing the “Video” button an icon for the microphone will appear above it. Make sure the microphone does NOT have a line through it.
3. Click the “Start recording” button (circle with the red dot in the middle) to begin recording. The microphone is near the camera and looks like a small hole.
4. When you are finished, click the “Stop recording” button (same circle as before, but with a square in the middle while recording) to stop recording.
5. To play back your video, click the “Go to gallery” circle in the lower right of the Camera app. A new window will appear with a gallery of any photos, videos, and screenshots you have taken.
6. If you don’t hear any sound from your video, use the speaker “up” and speaker “down” keys in the top right side of your keyboard to make sure the volume is up high enough to hear.
7. Also, make sure sites that need the camera and microphone are not blocked from using them.
To make sure a website has permission to use the camera, open Chrome and visit chrome://settings/content/camera and remove any sites from the “Block” section that need to use the camera.
To make sure a website has permission to use the microphone, visit chrome://settings/content/microphone and remove any sites from the “Block” section that need to use the microphone.
If the camera and/or microphone are still not working, contact your child's campus for an exchange.
