Ying-Chyi Chou

周瑛琪 (Ying-Chyi Chou)

Professor of Department of Business Administration, TungHai University, Taiwan

Email: ycchou@thu.edu.tw; ycchou0601@gmail.com

Dr. Ying-Chyi Chou serves as a professor in Department of Business Administration, Tunghai University, Taiwan. She received a PhD in Business and Management from National Chiao Tung University, Taiwan. She was a visiting scholar at Rhode Island University, 2014 and at Florida State University, 2008. Dr. Chou has won numerous best-paper awards. Her publications have appeared in International Journal of Business & Economics, International Journal of Production Research, Science Education International, Management and Applied Economics, Energy Efficiency, Quality & Quantity, among others. She has received the International Collaboration Research Award in Service Science presented by the Service Science Society of Taiwan and The Sayling Wen Cultural & Educational Foundation in 2014, and the Lu Feng Zhang Memorial Award for contribution in management practice by the Chinese Management Association in 2015. Dr. Chou served as the Vice Dean for the Office of Academic Affairs and the Chair of Department of Business Administration at Tunghai University. Dr. Chou’s research focuses on Human Resource Management, Decision Science, Healing/Friendly Environment, and Performance Management, Service Management. She was received external funding from nonprofit organization, government, and industries, including Industrial Technology Research Institute (ITRI), Ministry of Education, Ministry of Science and Technology, Taichung Veterans General Hospital. Currently, Dr. Chou is a director of center for Healing Environment Administration and Research (HEAR), Tunghai University. She is a reviewer for a number of professional journals.

Education

1996 - 2001

Doctor of Philosophy (Business and Management), National Chiao Tung University, Taiwan.

1994 - 1996

Master of Science (Statistics), National Chung Cheng University, Taiwan.

1990 - 1994

Bachelor of Science (Mathematics), National Tsing Hua University, Taiwan

Present Positions

2018 -

External Examiner (Bachelor of Business Administration, UTAR, Malaysia)
Adjunct Professor (School of Business Administration, Andrews University, USA)

2017 -

Director, Center of Healing Environment Administration and Research, Tunghai University

2012 -

Director, Committee of Service System Engineering, Chinese Institute of Industrial Engineers (CIIE)

2010 -

Managing Supervisor, Chinese Institute of Decision Sciences

2007 -

Supervisor, The Society of Healthcare Management Science, Taiwan

Teaching Experience

2018 -

Adjunct Professor, School of Business Administration ,Andrews University, USA

2012 -

Professor, Department of Business Administration, Tunghai University, Taichung, Taiwan

2005 - 2012

Associate Professor, Department of Business Administration, Tunghai University, Taichung, Taiwan

2002 - 2005

Assistant Professor, Department of Business Administration, Tunghai University, Taichung, Taiwan

2001 - 2002

Assistant Professor, Department of Business Administration, Ming Chuan University, Taipei, Taiwan

Professional Experience

2015 - 2017

Vice Dean, Office of Academic Affairs, Tunghai University

2013 - 2015

IBA Program Director, Department of International Business Administration, Tunghai University

2014 - 2014

Visiting Scholar, University of Rhode Island, USA

2010 - 2013

Chair, Department of Business Administration, Tunghai University

2007 - 2012

Director, Innovation and Incubation Center, Tunghai University

2008 - 2008

Visiting Scholar, Florida State University, USA

2007 - 2008

Director, University-Industry Division, Office of Research and Development, Tunghai University

2007 - 2007

Study PCMPCL program in Harvard University, USA

2003 - 2009

Director, Program of Hospital Management, Tunghai University

2002 -2005

Consulting Researcher, Industrial Technology Research Institute, Industrial Economics & Knowledge Center (IEK), Taiwan

2001 -2003

Deputy Secretary General, Chinese Institute of Decision Sciences, Taiwan

2001 - 2007

Deputy Secretary General, Chinese Institute of Healthcare Management Sciences, Taiwan

Research Areas

Human Resource Management
Performance Management
Service Management
Decision Science
Healing Environment
Dementia Care

Courses Taught

Human Resource Management
Performance Management
Service Management
Problem Solving
Decision Making

Supervisor Thesis (2008-2018)

Mater thesis 72
Ph.D. thesis 11

Related Honors

Awarded the International Cooperation Award by Wen Shi Ren Service Science in 2014.(for international research)
Awarded the Lu Feng Zhang Memorial Award by the Chinese Management Association in 2015. (for contribution in management practice)

Publications (2010-2019)

Lai, W.C., Chang, P.L. and Chou, Y.C., 2010, “Fuzzy MCDM Approach to R&D Project Evaluation in Taiwan's Public Sectors. Journal of Technology Management in China, Vol. 5, No. 1, pp. 84-101.
張保隆、周瑛琪、顏炘怡、鄭妃君，2010。護理人員生涯需求與醫院生涯發展方案議題之探討。醫務管理期刊，第2卷第11期，頁112-130。
Chou, Y.C., & Chuang, W.C., 2011. Effects of Service Quality on Perceptions of the Professional Consultation Role of Outpatient Pharmacists. International Journal of Business and Systems Research, Vol. 5, No.1, pp. 73 – 84.
Chou, Y.C., Chang, P.L., & Yen, H.Y., 2011. Temporary Worker Performance and Its Antecedent Factors: from the View of Relationship Marketing and Internal Marketing. Social Behavior and Personality, Vol. 39, No. 2, pp. 161-172. (SSCI)
Ying-Chyi Chou, Ching-Hua Lu & Ya-Yun Tang, 2011. Identifying Inventory Problems in the Aerospace Industry Using the Theory of Constraints. International Journal of Production Research, available online: 14 Dec 2011, pp.1-14. (SCI)
Ying-Chyi Chou^＊, Chen, B.Y., Tang, Y.Y., Qiu, Z.J., & Wu, M.F., 2012. Prescription-Filling Process Redesign of an Outpatient Pharmacy in a Taiwan Medical Center. Journal of Medical Systems, 13 July, Volume 36, Issue 2, Page 893-902. (SCI, IF=1.372, Rank=MEDICAL INFORMATICS 13/24=0.54, Cited by 2)
Ying-Chyi Chou^＊, Chia-Chi Sun, Hsin-Yi Yen, 2012. Evaluating the Criteria for Human Resource for Science and Technology (HRST) Based on an Integrated Fuzzy AHP and Fuzzy DEMATEL approach. Applied Soft Computing, Vol.12, No.1, pp. 64-71. (SCI, IF=2.679, Rank=COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS 14/102=0.14, Cited by 12)
周瑛琪、侯錦雄、黃章展、楊佳翰、袁蓉 (2012)。日月潭國家風景區民宿業生境品質提升策略，造園景觀學報。
周瑛琪、顏炘怡、丁承、陳葳瑀 (2012)。銀行業信任與衝突之關聯及不同薪資結構調節效果之研究。台灣金融財務季刊，第13卷，第1期，頁1-23。
Ying-Chyi Chou, Chia-Han Yang, & Chi-Wen Pao, 2012. Strategic Group Analysis of Flexible Display Industry Using Patent Value Depreciation Model. Int. J. Technology Transfer and Commercialization, Vol. 11, No. 3/4, 2012, pp.247-269.
Huang, Y. H., Chou, Y. C., Yen, H. W., & Bai, H. C., 2012. The Development of Innovative Program for Energy Saving & Carbon Reduction Education: An Example of Elementary School. Procedia - Social and Behavioral Sciences, 51, pp. 840 – 848. [Elsevier]
Pao-Long Chang, Chao-Jung Chang, Ying-Chyi Chou & Ching-Hua Lu, 2012. Creating a Disruptive Gap in Integrated Circuit Manufacturing through Supportive R&D Activities. International Journal of Research and Reviews in Applied Sciences, IJRRAS 13 (3) December 2012, (accepted). www.arpapress.com/Volumes/Vol13Issue3/IJRRAS_13_3_03.pdf, pp.678-685.
Chao-Tung Yang, Chi-Jui Liao, Jung-Chun Liu, Walter Den*, Ying-Chyi Chou, Jaw-Ji Tsai, 2014. Construction and Application of an Intelligent Air Quality Monitoring System for Healthcare Environment. Journal of Medical Systems, Vol.38, No.2, pp.1-10 (SCI, IF=1.372, Rank=MEDICAL INFORMATICS 13/24=0.54, Cited by 1).
Ying-Chyi Chou^＊, Hsin-Yi Yen, Chia-Chi Sun, 2014. An Integrate Method for Performance of Women in Science and Technology Based on Entropy Measure for Objective Weighting. Quality & Quantity, Vol.48, No.1, pp.157-172. (Published online:0808/2012)(SCI)(SSCI, IF=0.761, Rank=SOCIAL SCIENCES, INTERDISCIPLINARY 38/93=0.41, Cited by 1)
周瑛琪、盧慶樺、顏炘怡、唐明順（2014）。建構以偏好為基礎之老人居家照顧服務傳遞系統-健康照護價值鏈觀點。福祉科技與服務管理學刊，第2卷第3期。(DOI:10.6283/JOCSG.2014.2.3.183)
顏如妙、周瑛琪、邱婷琳（2014) 。商品感性價值內涵與資訊傳遞設計—以文創產業為例。管理資訊計算,第4 卷第1 期,55-72 頁
Shr-Jya Chen, Ying-Chyi Chou, Hsin-Yi Yen, & Yu-Long Chao*, 2015. Investigating and Structural Modeling Energy Literacy of High School Students in Taiwan. Energy Efficiency (SCI, IF=0.961, Rank= ENERGY & FUELS 54/83=0.65, 尚未公布 2015 Cited)
Ying-Chyi Chou, Yen, H.Y., Yen, H.W., Chao, Y.L.^＊, Huang, Y.H., 2015. The Effectiveness of Teaching Aids for Elementary Students’Renewable Energy Learning and an Analysis of Their Energy Attitude Formation. International Journal of Environmental & Science Education, 10(1), 39-49.
Liz C. Wang^＊, Lisa C., & Ying-Chyi Chou, 2015. Moral Attentiveness across Cultures: A Comparative Study of the United States and Taiwan. Journal of Management and Marketing Research, Volume 18, pp.1-10.
周瑛琪 & 顏炘怡 (2015)。公立醫療機構人力資源臉彈性化之研究。福祉科技與服務管理學刊，第3卷第3期pp. 289—291。
趙裕斌、賴文祥、周瑛琪 (2015)。銀髮產業中高階主管職能內涵之研究。第3卷第3期pp. 295—295。
周瑛琪、顏炘怡、顏如妙 (2016)。應用AHP建構蘭花需求導向品種檢核指標蘭花計畫。科技管理學刊 (TSSCI), 第二十一卷第三期。
Ming-Shun Tang, Wen-Hsiang Lai, & Ying-Chyi Chou, 2016. Using Socioecological Systems Based on A Modified Delphi Method to Explore Entrepreneurship Education. Advances in Management & Applied Economics, vol. 6, no. 6, 2016, 1-14 ISSN: 1792-7544 (print version), 1792-7552 (online)
Yann-Ling Wu*, Wen-Hsiang Lai, and Ying-Chyi Chou, 2016. An Analytic Hierarchy Process (AHP) Approach to Identifying Key Criteria of Taiwan’s National Brand. International Business Research, 9(12), 143-152. (ECONLIT).
Sheng-Tsai Yu*, Ying-Chyi Chou, and Wen-Hsiang Lai. 2016. Constructing Ontology-Based Exclusive Environmental Certification Systems. International Business Research, 9(11), 135-145.
Ying-Chyi, Chou, Ming-Guan, Huang, Hsin-Yi Yen, Van Thac Dang*, and Ching-Hua Lu. 2016. A Study of Temporary Workers under Labor Demand Uncertainty by Using Compound Options Models. Transylvanian Review, 24(9), (SSCI), 24(9), 1270-1280.
Ying-Chyi Chou, Chia-Han Yang, Ching-Hua Lu, Van Thac Dang*, and Pei-An Yang, 2017. Building Criteria for Evaluating Green Project Management: an Integrated Approach of DEMATEL and ANP. Sustainability, 9, 740-756. (SCI).
Yu-Long Chao, Ying-Chyi Chou, Hsin-Yi Yen, & Shr-Jya Chen, 2017. The Effects of Earth Science Textbook Contents on High School Students’ Knowledge of, Attitude Toward, and Behavior of Energy Saving and Carbon Reduction. Science Education International, Vol. 28, Issue 1, 2017, pp. 30-52.
Yu-Pin Chao*, Ying-Chyi Chou, Wen-Hsiang Lai. 2017. AHP Competency Model in the Service Chain Industry. Advances in Management & Applied Economics, 7(3), 1-20. (ECONLIT)
Ying-Chyi Chou, Hsin-Yi Yen, and Shao-Jung Yu, 2018. Developing a Temporary Workforce Transaction Mechanism from Risk Sharing Perspectives, International Journal of Production Research (SCI), 56, 5, p. 1865-1881
Ching-Hua Lu, Ying-Chyi Chou, Jen-Hung Huang*, and Hsiao-Wen Chu. 2018. Combing TOC and the replenishment model for optimizing deteriorating inventory management: a case study of the aerospace industry. Corporate Management Review (TSSCI). Vol. 38 No. 1, 2018 pp. 37-63
Ying-Chyi Chou, Van Thac Dang*, Hsin-Yi Yen, Pi-Shan Hsu, 2018.10, “Developing a Measurement Scale of Gender-Friendly Hospital Environments: An Exploratory Study of Customer Perceptions in Taiwan”, International Journal of Environmental Research and Public Health (SSCI), 15, 2227; doi:10.3390/ijerph15102227 the journal's 5-Year Impact Factor is 2.608.
Chia -Han Yang, Ying-Chyi Chou, Van Thac Dang*,Jing -Shoung Hou, Chang -Chan Huang. And Ching-Hua Lu, 2018, “Analyzing the Optimal Level of Biotope Quality and Cost Planning for Sustainable Development in Regional Tourism: A Study of B&B Houses in Taiwan”, International Journal of Business and Economics (Econlit), Vol. 17, No. 1, 73-94.
Rawati, E., Chou, Y.-C., Lu, C.-H., 2018, “Moderation and mediation effect of distance to windows and employees' mood between indoor environment and Task performance”, Proceedings - 24th ISSAT International Conference on Reliability and Quality in Design, 139-141.
Ying-Chyi Chou, Hsin-Yi Yen, Van Thac Dang,* and Chia-Chi Sun , 2019, “Assessing the Human Resource in Science and Technology for Asian Countries: Application of Fuzzy AHP and Fuzzy TOPSIS”, Symmetry, http://dx.doi.org/10.3390/sym11020251

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