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Whether it's help with managing money, relationships or raising children, these are just a few of the events we experience, that we need to deal with in these challenging times. Through the EAP provided by HealthHero, you can rest assured you have an expert team to help you plan the highs and lows.
With the EAP you have 24-hour personal assistance. At any time, day or night, you can talk in confidence to a qualified adviser. Please be aware that the EAP is for your use only (the employee).
UK: 0800 015 5630 (calls will remain free of charges from UK landlines and mobiles)
Visit: my.healthhero.com
Activation Code: AVIVAPROTECTION Registration Code: AVIVAPROTECTION
You can then create your own account and password
What's Available
You have access to 24/7 support line, which provides in the momnent counselling support and clinical assessment, plus a referral for upto 8 booked sessions of counselling per year and self guided online CBT programmes. ,
Call the 24/7 counselling support line and talk to a trained and experienced counsellor for in the moment (emotional) support during difficult times. All counsellors are directly employed by HealthHero and are members of professional bodies.
Access online resources with advice, articles and webinars on everyday topics - from relationships and childcare to coping with bereavement. You'll also find preventative wellbeing support, including assessments on diet, stress and sleep, plus short videos on helpful areas like heart health, women's health and exercise.
A legal support line is available 24/7. You'll speak to a qualified Legal Advisor who can guide you through a wide range of issues - from housing to tenancy agreements to wills and probate, motoring, consumer rights, family law and more.
Confidential money and debt advice is available Mon - Fri 8am - 8pm and 9am - 3pm on Saturdays. Get Free, straightforward guidance and explore solutions such as Debt Management Plans, loan consolidation or Individual Voluntary Arrangements (IVAs).
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