Privacy Policy

Last Updated: Date 06 July 2026

Welcome to GNX Power Solution  We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information that you provide directly to us and automatically through your use of the app:

• Personal Data: Name, email address, phone number, and shipping/billing address (for delivering solar products).

• Location Data: We may request access to your location to calculate solar potential, suggest the right solar panel capacity, or find nearby installation partners.

• Payment Information: Standard payment details processed securely through third-party payment gateways (we do not store your credit card/UPI passwords directly).

• Device Data: Device ID, operating system, and app usage statistics.

2. How We Use Your Information

We use the collected data to:

• Process and deliver your solar product orders.

• Provide custom solar quotes or engineering assessments based on your location/roof size.

• Send order updates, tracking details, and customer support messages.

• Improve our app experience and fix bugs.

3. Data Sharing and Disclosure

We do not sell your data. We only share your information with:

• Delivery Partners: Courier services to ship your solar panels, inverters, or structures.

• Installation Partners: Local certified technicians who will set up the solar system at your location.

• Payment Processors: Secure gateways (like Razorpay, Stripe, etc.) to handle transactions.

4. Data Retention & Deletion

We keep your data as long as your account is active. You have the right to request the deletion of your account and personal data at any time by contacting us at support@gnxpowersolution.com or using the "Delete Account" option inside the app.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: muskan@gnxpowersolution.com

• Website: www.gnxpowersolution.com