All AV reservation and services are contingent upon availability of equipment. In order to guarantee we will be able to complete your request, we ask you submit a help ticket 48 hours (2 full business days) prior to small events (such as laptop, projector, or speakers set ups), and five days prior to larger events (speaker events or large parties).

If you are unsure as to whether we have the equipment or expertise for certain audio and visual events, please send an inquiry to and we will address your event individually as soon as possible.

If you have questions about what equipment we have available for loan, you can find a full list of available equipment on the Services Page.

Classroom AV

The classrooms in the MSB are fully equipped with a variety of different Audio and Visual recording equipment. The Technology Center provides support for all of these systems, including:

    • Audio assistance - Speakers, handheld microphones, LAV microphones, classroom and conference room audio assistance
    • Presentation and Visual assistance - Classroom and conference room projection, portable projection
    • Video recording - presentation and lecture recordings

If you are in need of assistance or have any questions, please call the technology center at (202) 687-4721, or stop by during our Hours of Operation.

Connecting to Video in the Classrooms and Breakout Rooms

Air Media allows you to stream your computer's Audio and Visual content directly to the laptops and televisions in the classrooms and breakout rooms. Watch a video demonstration on how to connect to AirMedia.

If you require any support, please call the Technology Center at (202) 687-4721, or stop by the first floor during Open Office Hours.

Classroom Tech Tips

Over the summer we made many changes to the classrooms. Here is a list of things you should know about the classrooms.

  1. Projectors - They are all new and brighter, with better definition. The bulbs are still expensive. Please shut down the projectors if they are not going to be used for an hour or more. Remember, Video Mute does not shut down the projector. If you have the projector on Video Mute the bulb is still burning. It takes 15 seconds to start a projector from a cold start.
  2. Pointer/Clickers – MSBTC does not put pointer/clickers in the classrooms as they disappear quickly. We instead provide a clicker to each faculty member. Most have already been issued. If you need a clicker we have them at MSBTC but, unless you can convince us you were not issued a clicker in the past we charge $60 for a replacement.
  3. Batteries - We know there is a constant requirement for 9 volt and AA/AAA batteries. We are stocking them in the classrooms but it is hard to tell if the ones in the drawer were good. Batteries are now also available to any faculty member who needs them at the MSBTC counter. Please stop by and pick up your own replacements.
  4. Air Media – Each room now has a way for students to wirelessly project their personal computer onto the class screen. It is called Crestron Air Media. It is pretty easy to use as these tools go. Directions are on the MSBTC web page. Here is the direct link:
  5. Electronic Annotation – We will very soon support electronic annotation in each classroom from the podium computer. This means you will be able to mark up anything presented from the podium computer. If you are recording the lecture the markups will also be recorded. Instructions on how to use this new tool will be posted on the MSBTC web site.
  6. iClickers – The MBA program supervises iClicker training. MSBTC provides hardware. Here is more information on the subject: Please contact the MBA Office if you wish to use iClickers in the classroom.
  7. Document Cameras – Each classroom has a document camera installed above the lectern. The doc camera can be sourced from the Crestron tablet to project the content on the table to the side of the lectern.

Just like everyone else MSBTC is really busy this time of year. If you use e-mail to send a trouble call or suggestion please send it to, not to individual MSBTC staff.

Recording and Conferencing

As an MSB user you have many options when it comes to video-teleconferencing. Below are the MSBTC supported systems and a brief description. Additional information and limited training is available through MSBTC.

What follows is a brief description of each program and instructions on how to create an account (if applicable) or how to sign up for a scheduled session..

If you have questions or comments please contact MSBTC at


With Panopto, the classroom recording is set-up with the MSB Tech Center. It MUST be requested ahead of time. Using the cameras in the classroom, Panopto records screen, audio, and video of the professor. Professors must notify their students that they will be recorded. After the session, email to get your recording.


With Zoom, you can schedule a meeting or start an instant meeting. Students, faculty and staff can all use Zoom to connect with each other and with colleagues from around world with audio, video and screen sharing. You can invite people from both within and outside Georgetown to participate in your meeting.

Faculty and staff connection times and participants are unlimited with Zoom. Student accounts may connect one-on-one for unlimited times but sessions of up to 25 participants are limited to 45 minutes

Google Hangout

Google Hangouts is a free video conferencing option that is available to all GU students through your Georgetown account or any Google account. It has a screen sharing option and enables people on the Hangout to view streaming YouTube videos at the same time. This voice chat option is browser based, but does involve a 30 second installation of Google Voice and Video plugin. The interface supports chats with up to ten participants. The coolest feature is its voice recognition, allowing the user who is talking to be seen in a larger view than the rest of the chat's participants. Hangouts has the ability to mute participants and while you can add people once a Hangout has begun, you cannot remove participants.


Skype is not officially supported by MSBTC but due to its popularity we will help with questions if we can. Skype is free at The advantage of Skype is it is ubiquitous across the Internet. Everyone has it and it is quite simple to use. From a technical point of view the quality and robustness of the connection is not as good as other options, but it is almost always “good enough”.

Echo360 Personal Capture

If you want to know the steps for recording lecture captures on a personal computer and making them available to your students, please click here.

*Note: All video recording, audio, presentation, and conferencing assistance must be scheduled 48 hours in advance of the event. If you fail to schedule your event during this time frame we cannot guarantee the equipment or assistance will be available.

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