AI-powered chatbots are revolutionizing customer service, offering instant, personalized support 24/7, boosting satisfaction and efficiency.
The University of Sydney has guidelines to ensure students use generative AI responsibly. These will be routinely updated.
Underpinning the guidelines, are some general principles to ensure you are using these tools ethically. There are a few things to keep in mind when using generative AI tools.
University of Sydney Library eResources—including databases and their contents (including images, graphics, indexing and abstracts), audio-only recordings, audio-visual works, artworks, musical works, books and journal articles—are in most cases protected by copyright and subject to licence agreements between the University and content vendors (“Publishers”) that may place restrictions on how you use them.
These materials should not be fed into generative AI tools - even for study or research purposes.
The sharing of information as prompts into generative AI tools can be considered as disclosures of intellectual property and private data.
Do not enter confidential, personal, proprietary or otherwise sensitive information. This includes personally identifiable information, names, addresses, unpublished research data and results, biometric data, health and medical information, geolocation data, government-issued personal identifiers, confidential or commercially sensitive material, unpublished exams, information about the nature and location of a place or an item of Aboriginal and/or Torres Strait Islander cultural significance, and security credentials.
Where possible, opt out of data collection. For example, ChatGPT allows you to turn off chat history which means your conversations won't be stored and used to train their models (OpenAI). If you are using the University of Sydney's provisioned Microsoft Copilot for Web, this comes with enterprise protections against data collection as well.
Most unit of study coordinators will dictate rules of referencing the use of AI, whilst in the research context, please follow the referencing guidelines as outlined by the publisher. For more information about how you acknowledge the use of AI, refer to the page below.