Search this site
Embedded Files
Skip to main content
Skip to navigation
Student Technology
Student Tech Troubleshooting
Submit IQ Ticket
Parent University
HCSD Chromebooks
Student Technology
Student Tech Troubleshooting
Submit IQ Ticket
Parent University
HCSD Chromebooks
More
Student Tech Troubleshooting
Submit IQ Ticket
Parent University
HCSD Chromebooks
Hard Reset Chromebook
In some cases a hard restart of the power on the Chromebook can resolve minor issues. Press and hold the power button unit it shuts down.
Frozen Screen
Loss of cursor
App Not Responding
Screen is black but power is on (power button still lit up)
Loss of cursor
If a hard restart doesn't work you can try a hard reset your Chromebook.
Report abuse
Page details
Page updated
Report abuse