First Time User


Task 1

Task One

ACTIVATE Your Username and password

You have been provided an ESU username and first-time password to access various systems including email, course schedules, online courses and other student services. Note: The first-time password will only work one time.

To begin, you'll need to set a new password via our Password Self-Service Tool.

DON'T KNOW YOUR USERNAME? You can look it up online! You will need to know your E-Number. You can also contact us at the IT Help Desk!

Help choosing a password

It is recommended that you pick a complex password. An easy way to do that is to pick a phrase or sentence as your password--something you can easily remember. You will also need to make sure your new password addresses the technical requirements below.

  • ESU Password Policy requires the password not contain the user's account name or parts of the user's full name that exceed two consecutive characters.
  • It must also be at least 10 characters in length.
  • Additionally, it must contain characters from three of the following four categories:
  1. *English uppercase characters (A through Z)
  2. *English lowercase characters (a through z)
  3. *Base 10 digits (0 through 9)
  4. *Non-alphabetic characters for example, !, $, #, %)

  • Passwords shall be significantly different from the previous 10 passwords
  • Passwords cannot be changed more frequently than once every 15 days
  • Passwords must be changed every 180 days
  • Passwords cannot contain your username or any two consecutive characters in your first name, last name or userid.

what is my username?

Usernames are typically the first letter of your first name, followed by up to seven letters of your last name. In some cases, the username will end with a number.

If you do not know your username, you can look it up using the Username Lookup Tool.

What is my e-number?

Every ESU student and employee is issued a university identifier called an E-Number.

If you do not know your E-Number, you can look it up using the E-Number Lookup Tool.

Task 2

Task Two

set your challenge questions

Yes, this one is optional, but we highly recommend you do it so you self-manage your account in the future.

To set your challenge questions, make sure you've got your ESU username and password from Task 1, then log in to our Password Self-Service Tool.

Task 3

Task Three

What's next?

Now that you've completed the setup of your account, you're ready to access ESU systems. If you were directed here by an ESU letter or email, please continue the instructions provided therein. If you're not sure where to navigate next, start by browsing the available apps and services for your role: