Q2 2024
Overview
It was a productive quarter for Frontier Health both in Sales as well as in Operations. On the Sales front, we're finally starting to see what our partnership with Marsh McLennan Agency (MMA) will look like. Both parties dedicated a lot of time this quarter to see what it would look like to work together, and as an outcome, we received some solid leads both in the public as well as private sectors. Moving forward into Quarter 3, we believe we'll be even more effective as a partnership. Also, closing Leander ISD was a huge success as it was our first school district contract we've closed, and a big one at that! This win positions us as a key player in the public space for self-insured employers. We're certain that by closing one school district, we open the doors to many more.
In Operations, we finally finished the fundamental stages of integrating Asserta Health and Frontier Health, and we're confident to finish the integration at the close of Q3. Moving forward, Asserta will be known as Frontier Direct Pay, the component that is responsible for care navigation and contract negotiation. By integrating with Asserta, we're seeing the thesis of bringing our two company together come to fruition.
We are also excited to announce that we are kicking off our Series B investment, with a goal of raising $20 million. These funds will help fuel our continued growth and allow us to take on the sales coming this year and next. Please reach out directly if you are interested in participating in Series B.
Company Rocks
#1: Broker Program✅
#2: Sponsor Tech Revamp✅
#3: Frontier Playbook✅
#4: Direct Care Workflow & Org Restructure✅
#5: CX Clinical✅
#6: Frontier Direct Pay🔛
#7: Frontier Direct Care Rebrand🔛
#2: Sponsor Tech Revamp✅
#3: Frontier Playbook✅
#4: Direct Care Workflow & Org Restructure✅
#5: CX Clinical✅
#6: Frontier Direct Pay🔛
#7: Frontier Direct Care Rebrand🔛
Quarter Financials
sales strategies
Special guests at HUB International Conference, Nashville, for broker
Speaking event at National General Insurance, an Allstate Company, Conference, Philadelphia, for brokers
Successful Marsh McLennan Agency (MMA) Roadshow - Houston, Dallas, San Antonio & Austin locations
Successful Health Cooperative Strategies (HCS) Roadshow - Entire South East
strategic initiatives
Partnership with Marsh McLennan Agency has brought over 100,000 potential lives
Dr. Eric Bricker, CEO of AhealthcareZ, acting as a senior advisor
Finalized full replacement plan with Amwins, Centivo and Disclosed Rx
Clinic highlights
client growth
1/1/2025 Start
8,000 Lives
8,000 Lives
customer testimonials
"Frontier Direct Care is best care I have ever experienced. Great people that make this place an amazing atmosphere. I try recommending this clinic to everyone I know. My PA Jessica [Longoria] is amazing. Always very informative well educated knows her stuff, amazing person all around. Very knowledgeable. She never makes you feel unwelcomed or rush, she really awesome about answering any concerns or questions you might have and she very good at explaining things very thorough. I'm glad she's my health care provider, she's awesome. I would recommend this place to everyone I know, and definitely recommend PA Jessica."
-Patient, 39, of FDC Harlingen
"Miranda and Vero and all the staff are very attentive, and friendly. Going to Frontier in Pharr was the best decision ever. Thank you."
-Patient, 56, of FDC Pharr
"You guys are awesome. I loved the treatment given to me by the attending staff members and Doctor. I have never felt this comfortable going in for a medical visit."
-Patient, 26, of FDC McAllen Westway
employee engagement & culture
Employee Engagement
Appreciation for investment in employee growth and learning opportunities
Excitement about company growth and future potential
Positive feedback on work-life balance and flexible PTO policies
Job Satisfaction: 83.1% of employees rated job satisfaction as 4 or 5 out of 5
Employee-Led Initiatives
We have a thriving internal Mentorship and Buddy programs benefitting both mentees as well as mentors
Customer Experience executed a very successful Health Fair with the City of Pharr
Shout-Outs
Our teams, which now spans across several different states and countries, continues to lift each other up and celebrate personal achievements and collective victories. Shout-outs are becoming an regular part of our daily workday.