Troubleshooting

As with all technology, there are generally some hiccups when figuring out how to use something new! While we will always be here to help you, sometimes there isn't much we can do from our end, so here are a few tips to try if links or something else seems to not be working!

When putting in your google classroom code, make sure there are no spaces before or after the code

When logging into google classrooms, make sure you are not using an email account associated with a school. Schools generally do not allow activities outside of their domain.

When in google classrooms, use the CLASSWORK tab to find all the links and videos you need organized

If your zoom link doesn't work, or it is saying that the teacher is in another meeting, Log out of zoom and google classrooms, log back in and the link should work

If these tips don't solve your issue, here are the support pages for Zoom and Google Classroom!