• Select Login. Enter your user name and password and select the Login button.
  Once logged in, your name should appear in the login field.
  

• Select the SEARCH PROJECTS icon on the home page.
  The search page is displayed.
  

• Select the PROJECT TYPE(s) you would like to review and select SHOW RESULTS.
  A list of available projects is displayed.
  

• Use the ADVANCED SEARCH filters along the right column to narrow the list of projects by Status, Type, Zip Code, or Neighbor Circumstance.
  

• Select the MORE INFO button to learn more about a particular project.
  The project page is displayed.

You can also find projects using the "Projects Map"
icon on the home page.

Review the details for your selected project. You have the following options:

• Adopt This Project - When selected, the project is “checked out” with you as the organizing volunteer. You may proceed with contacting the neighbor and meeting the need. Refer to Meeting a Need below for more information on loving a neighbor by meeting a need.
  

• Un-Adopt This Project - If you choose not to complete the project after adopting it, simply select Un-Adopt This Project (same button) and the project is released again to all volunteers.
  

• Bookmark This Project - Adds this adds the project to the Bookmarks list on your volunteer dashboard for quick access.
  

• Print This Project - Displays a project information sheet that you can print and take with you.
  

• Complete This Project - Once the project is completed, and the need met, select this button to close out the project.

Without regular activities or connections to people, some neighbors are isolated and can feel alone or forgotten. To meet this need simply call the neighbor, introduce yourself, explain why you are calling, and have a friendly chat!

Share about yourself and ask questions about their family, interests, usual activities, how they are feeling, etc. Be sure to listen well!

It would not be unusual for a call to reveal other needs that you may be able to meet, which you are invited to do if you would like to. Also pray for them, over the phone, if you are comfortable with that!

Feel free to continue to call and build a friendship with your neighbor!

To meet this need simply call the neighbor, introduce yourself, explain why you are calling, and ask about their needs. Be sure to get a list of needed items and any associated instructions.

If their needs include prescriptions or specialty items, you may consider calling ahead to retailers to ensure that you are able to obtain those items for them.

If you would like to supplement their needs with additional food, at no cost, refer to the list of community food sources below.

Since they have indicated they are able to pay, feel free to ask something like, “how would you like to pay for these items?” and then troubleshoot the solution.

Here are some ideas:

• Use Venmo or a similar app to reimburse you for the cost.

• Agree to mail the receipt to them afterwards and they mail you a personal check.

• Have them provide you with cash prior to your shopping and you return the change and receipt (via envelope at their home, practicing safe distancing).

• Be creative!

Take your list, go shopping, and deliver the bagged items to the porch or other mutually-agreed location for the homeowner to retrieve. Please avoid contact and observe social distancing guidelines.

Please note that these needs cannot be paid for or reimbursed by the neighbor. If you are unable to pay for the items yourself, or unsure if your church can reimburse you, you might consider selecting a project that does not obligate you financially.

We recommend that you check ahead of time with your church on their reimbursement policy for Need A Neighbor projects.

However, if the primary need is for groceries, there are free sources of groceries that you can pick up and deliver. For more details refer to the list of community food sources below.

To meet this need simply call the neighbor, introduce yourself, explain why you are calling, and ask about their needs (while considering your ability to serve them). Be sure to get a list of needed items and any associated instructions.

If their needs include prescriptions or specialty items, you may consider calling ahead to retailers to ensure that you are able to obtain those items for them.

Take your list, go shopping, and deliver the bagged items to the porch or other mutually-agreed location for the homeowner to retrieve. Please avoid contact and observe social distancing guidelines.

Unlike groceries, which generally need to be prepared to be consumed, meals are defined as ready-to-eat food whether they are home cooked, boxed, or a grab-and-go bag.

It is assumed that the volunteer will provide the meal out of their own hospitality or pick up and deliver ready-to-eat bagged or boxed meals made available by the community food sources below.

To meet this need simply call the neighbor, introduce yourself, explain why you are calling, and ask about their meal needs, including which meal is needed, how many servings are needed, and any preferences that may help you choose what to prepare (if you are preparing it personally).

Please note, if you do decide to prepare a hot meal, which is a huge blessing, please deliver it hot as not all neighbors have the ability to cook or reheat food in their homes.

These projects will generally be referred to community resources for financial assistance. Please check with your church Volunteer Coordinator before responding to one of these needs.

An invitation for prayer is an open door to love a neighbor! Prayer requests may come from individuals that have a personal faith of their own, or from people that do not have a faith practice but are simply concerned or even fearful.

Either way, your willingness to connect and to pray for them or others can be a comforting and hope-filled experience.

To meet this need simply call the neighbor, introduce yourself, explain why you are calling, and begin with a friendly chat! Share about yourself and ask questions about their family and how they are feeling, etc. Learn about their faith by asking where they attend church or to tell you a little about their faith journey. Ask them directly how you can pray for them. Be sure to listen well!

Invite them to join you in prayer, and even invite them to pray for you as well. Pray with them out loud, over the phone, lifting their requests specifically and praying as you are led.

Please continue to pray for them and check-in with them from time-to-time to remind them of your prayers and to see how they are doing.