"Hello, Am I Speaking with (Customer Name)"

"It’s (your name) calling from (company name), how are you doing today?”

Pitch for Dialer Lead:

“You were on my/our website recently looking at (product type), do you recall?”

"Yes"

“Great, so the reason for my call today is that from my end I can see that you filled out your shipping information but your billing information was left blank…” (pause for response)

Pitch for Manual Lead:

"I'm calling from the website that you're currently on for the trial of (Name Of the Product)"

(If customer is agreeable and wants the product, go straight to “Verifying Customer's Information”)

(If customer presents an objection, handle objection and continue to “Qualifying Questions”)

(If customer is giving 1 word responses, continue to “Qualifying Questions”)

Name:

Email Address:

Shipping Address:

House or Apartment (PO BOX - No need to verify if its apartment or house

Billing Address

MALE ENHANCEMENT (ASK IF THE CUSTOMER IS DIABETIC ONSET OF THE CALL)

• Are you interested more on health benefit or Sexual benefit of the product?

• Are you looking to increase your Muscles?

DIET (NO TO PREGNANT OR LACTATING)

• How many LBS would you like to lose?

• Is there a target area in your body that you wanted lose? (Belly, Arms, Thighs, etc)

• Is there a Time Frame that you wanted to lose weight?

SKIN

• S1 - Do you have fine lines, wrinkles, or dark spots on your face?

• S2 - How about crow's feet, dark circles or eye bags under your eyes?

CBD

• What exactly do you need the product for?

• What kind of pain are you experiencing right now? Are you suffering from joint pain or arthritis pain?

• Any other concerns aside from pain?

COGNITIVE

• Do you suffer from memory loss?

• Do you have a job that requires focus?

• Do you experience stress and causing mood swings?

“What you’re getting today is a full 30-day supply of the products, on a trial, charged for shipping and handling in the amount of $XX.XX only. We offer free expedited shipping so it’s at your doorstep in 3-5 business days"

“Does that sound fair?”

(If customer is agreeable and wants the product, go straight to “TRIAL CLOSE”)

(If customer presents an objection go to Objection Handling Tab)

“Most of our clients use Visa, or MasterCard or you can also pay by Debit card. Which would be best for you today?”

(If customer presents an objection go to Objection Handling Tab, otherwise ask for the payment info)

(Deliver TOS prior to processing the order)

"Go ahead with the card number whenever you're ready"

(Get the Card info; card number, cvv and expiration date)

"Is this a Prepaid Card?" If NO proceed.

IF "YES" ask for a Debit bank card or Credit Card.

(We don’t accept Prepaid Card)

(If customer presents an objection go to Objection Handling Tab, otherwise ask for the payment info)

" In accordance with our Privacy Policy, I'm calling from a recorded line.

To confirm your order, you will be sent a 30 day supply with a 14 day trial of the product and be charged only for the shipping and handling today.

You will receive an email with your order confirmation, and when your order is shipped, you will receive a secondary email

containing your shipping details and your tracking number.

By ordering with us today; you agree to auto-shipment and you understand the terms and conditions on the product website.

Your products will be shipped within the next business day, and you should receive your products within 3-5 business days.

"Do you agree with the terms and conditions?" *YES* "

(GET A CLEAR "YES" from the customer. IF the customer says "yeah" then ask "is that a YES?")

(If customer presents an objection go to Objection Handling Tab, otherwise ask for the payment info)

Launch Landing Page and enter customer and payment information

And since you’ve mentioned that [mention customer's goal] Good news! As an added bonus, I’ll be sending you as well our (s2) which works hand in hand with (s1) for best results, Because this will serve as (benefits of s2)

(If the customer says agrees, process the order for S2 product, otherwise present benefits to up-sell step 2)

“Just to confirm, you wanted our trial products (name both products), for just ($ price per product), sound good?"

(Make sure to upsell at least 3X if the customer objects to get the product. )

“Now, I’ve actually helped several of my clients ______________. And I promise, if you can stay consistently using these products daily, you will see some AMAZING results. “