Please view directions for resetting your Google password here.

NOTE: You will have to click on the big blue link on the document [http://it.ffcsd.org/parenthelp.php] first and then walk through the steps in the document in order to change your child's password.

Login Guides:

• Logging into Clever at Home

  • Video Guide

• Logging into Seesaw at Home

  • Video Guide

• Logging into Google Classroom at Home

  • Video Guide

IMPORTANT: Please do not share your password with your friends.  Click here to learn more about password safety.  You can also learn more by playing Google's Interland (the Tower of Treasure level covers this topic).

Great question!  GCF Global has a free walkthrough course to teach you more about Chromebooks that is available here.

I have also created a short video explaining the main features of your chromebook here.

Logging onto your Chromebook

Logging into the Chrome browser

Additonal Resources:

• Chrome & Chromebooks for Parents & Students

• How To (Chromebook)

• The difference between a Chrome profile and a Google Account

• Screenshot and screen recording on your Chromebook

• Bookmarking frequent websites

• Quick List of Chromebook Shortcuts

• Additional Chromebook Shortcuts for Students

• Practice Chromebook shortcuts here!

• Chromebook trackpad overview

• Learn how to activate split screen on your Chromebook

• Chromebook Help Playlists by Jessica Kings

• Cleaning your Devices

Chromebooks are assigned to all students in grades 5-12.  To ensure these devices are accounted for, students must complete the "Student Device Check Up"  assignments when they are posted to Google Classroom.

The Check Up form can be accessed by going to the Student's grade level Google Classroom, or by clicking here.

Please click here to view the guide for using your district provided hotspot at home.

NOTE: If you see a message pop up about a cycle ending, do not worry.  You do not have to do anything on your end and the hotspot will continue to work.

Please refer to the following flowchart to try to troubleshoot the issue.

Help! My Chromebook will not turn on! (flowchart)

Check your Chromebook's Battery Health

We have a few different troubleshooting resources available below to try to help solve your issues.  If you are still having trouble or do not see your issue listed, please feel free to email familytechhelp@ffcsd.org or call 518-853-4415 ext. 4357

Chromebook Troubleshooting Guides

Changing your Site Settings

Camera Issues Flowchart

Microphone Issues Flowchart

I need to clear my cache or cookies in my Chrome browser

Taking a screenshot of an error message

I can't join my Google Meet

My Chromebook is in another language

Sometimes the chromebook's accessibility features are turned on when they are not necessary.  Whether this is the case or you need one of these features enabled, you can turn them on and off by following the steps in the video here.

Learn more about your Chromebook's accessibility features from this slideshow (credit: @CandyTechIdeas).

You can find information about accessibility keyboard shortcuts here.

Below are links to infographics, videos, and help articles for the following apps/websites.  Click on the link to learn more.  If you do not see a link for a website/app that you need additional help with or if you do not find the answer you need, please feel free to email familytechhelp@ffcsd.org or call 518-853-4415 ext. 4357.

• Clever - Logging into Clever from Home (to access iReady, Seesaw, etc)

• Google Classroom

  • Google Classroom for Students YouTube Playlist

• Seesaw

• Google Meet

• Kami

Having trouble accessing a website?  Feel free to check their status pages below.

• Google Workspace Status Dashboard

• Seesaw Status Dashboard

• Clever Staus Dashboard

• GoGuardian Status Dashboard

• Kami Status Dashboard

• Castle Learning Status Dashboard

Click here to view a video showing how you can check your grades via SchoolTool and Google Classroom.

When you are not meeting face-to-face for instruction, it is important that you remain in touch with your teacher, especially if you feel like you are falling behind.  If you would like to reach out to your teacher, please do so using Google Classroom or Gmail.  Please also follow email etiquette guidelines as defined in the presentation below.

Email Etiquette Guidelines

• If you would like to learn more about digital citizenship topics, please view the presentations posted on my Freshman Academy website here.

• Play Google's Interland [Be Internet Awesome] - ideal for grades 3-5

• For more information about copyright in particular, please view the videos created by Copyright and Creativity here.

• Would you like to check a link before clicking it to make sure it is safe?  You can use Google's safe browsing site status tool here.

Parents & Guardians: resources for guardians can be found on Common Sense Media here.