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Users now have the flexibility to sign in using either their Native app account or their Microsoft credentials through Single Sign-On (SSO). This gives users the convenience of choosing the method that suits them best, while ensuring a straightforward and seamless experience.
Users can effortlessly switch between these options within the mobile app and enjoy a hassle-free sign-in process. If Microsoft 2-factor authentication is enabled, the system prompts users to enter a code provided by the Authenticator app(or via OTP), which is then validated by the SSO system. After successful authentication with the Authenticator app, the system grants access to the application.
Here's how it works!
Only registered users of the application and having Microsoft SSO credentials can log into mobile application.
Log in to the Application with Single Sign-on
Log in to the Application with Single Sign-on
Step 1: On the application login page, click the Microsoft button
Step 2: Enter your email and click Next
Step 3: Enter your credentials. The system directs you to Customer selection.
1) If Microsoft 2-factor authentication is enabled, then the system prompts you to enter a code provided by the Authenticator app. The SSO system validates the code provided by the Authenticator app. After successful authentication with the Authenticator app, the system grants access into the application.
2) If you do not have SSO enabled for your Mobile account, then an error message displays when you try to login
Sign in with Native App Account
Sign in with Native App Account
Just go ahead and sign in using your username or email. If you're administrator has not set the login method to native, then an error message displays prompting you to login with Microsoft.
See Also
See Also
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