Mentor Program

For Mentees:

Do I need a mentor?

You are required to be in mentor program if:

If you did not complete 3 transactions in the 12 months prior to joining eXp and/or
You are an NC Provisional Broker

For more information check out the

Mentor Program Knowledge Base

For Mentors:

Click HERE to apply to be a mentor

Mentor Portfolio & Links

New Mentor Portfolio - Here you will find your eXp Certified Mentor logos, documents, checklists, and more!

Mentee Tracker - This is a template you can use to track your mentees. Please make sure you make a copy of this first, and then edit to track. We recommend you download and save each signed compensation agreement. The fully signed agreement is emailed to you via Hellosign.

Mentor Series Docs - This folder is currently being updated. Content to return soon.

Mentor Checklist - This is our new and improved Mentor Checklist as of 10/25/21

Mentor Program Manual

Accepting or Declining a Mentee

When you get the initial email letting you know we have a mentee in your area, we ask that you hit accept if you have the bandwidth to take on a any new mentee and are willing to have a conversation with the mentee we emailed you about. If you are not able to take a new mentee on for any reason, please decline. There is no need to let us know why you need to decline, and this does not count against you at all. The request times out after 48 hours, so we recommend hitting accept or decline based on your bandwidth ASAP.

After you accept, an agreement will go out, but you do not have to sign. First, make contact with the mentee to make sure it is a good fit. If everything works out and you both agree to work together, you can go ahead and sign the agreement at this point. If you decide not to work together, please just send us an email or chat, and we will get the mentee reassigned.

Graduation Process

Graduation Form - We’re excited to launch a new and improved way to submit graduation approvals for mentees! This will allow us to process Graduations more efficiently and send certificates out to agents faster than before. We will also be able to better track Mentor and Mentee successes!

*NORTH CAROLINA MENTORS* - Please note that you have an NC specific Graduation Form: Mentor Program Graduation Approval Form - NC State Only

**As a reminder, please do not submit this form until your mentee has been PAID for their 3rd Transaction AND they have completed the Trakstar Modules!

Trakstar

In Trakstar you are able to track your mentee’s progress on the required modules, as well as view the modules yourself. Please be sure you are using the passport button to login at https://exprealty.learn.trakstar.com/. Once you are logged in, click on Users. You will now see all of your state’s users. The instructions below show you how to set your filter, and the nice thing is the filter is sticky, so it will always stay on even when you log out and back in, until you clear it.

Instructions: On the Users screen you'll click advanced filters - then the middle screen will pop up. You'll pick ‘certified mentor’ under the custom field section and then just enter your name. You will need to type your full first and last name (it comes from Enterprise). If there is anyone not showing, it is because we do not have a fully signed compensation agreement from them yet. We add the mentees to Trakstar within 1-3 business days of you receiving the fully signed (by mentor, mentee, and state broker) agreement back in your email. As a reminder, please download and save this signed agreement!

Mentor Classes

Mentor Mastermind - Please join us for our monthly Mentor Mastermind. We'll be chatting with some of our most effective mentors to learn their secrets to success! This Mastermind is held monthly, on the 4th Wednesday of the month in the eXp University Mentor Auditorium.

Mentor Series - The Mentor Series ran from April - September 2020 and was filled with tested tools and strategies to help you become an even more effective mentor. You’ll learn new ways to support your mentees, ultimately helping them succeed here at eXp. We are working on updating and re-launching this series in 2021! Until then, these classes are available here in the Mentor Series Course Catalog including all recorded videos, slides, and documents shared! You can always find the current schedule of all training classes here at eXp on the calendar at expcloud.com/calendar. All Mentor specific events will be listed in the Events tab here on our Workplace Group.

eXp University

Please be sure you are following (and have your mentees follow) the eXp University Workplace Group. Turning notifications on for this group will keep you up to date on all of the amazing classes we have here at eXp!

Does your mentee still work part time or full time? Or unable to come into training classes regularly for any reason? Please be sure they bookmark this Guide to eXp University. This guide has all of our Series catalogs with the recorded classes, as well as our other training classes broken down into categories. It truly is your Ultimate Guide to eXp University!

FAQs

Knowledge Base - Check out our new Mentor Program Knowledge Base! Please make sure your mentees have this link as well to answer common Mentor Program questions.

eXplore Guide - Check out the eXplore Guide for all Brokerage related questions and information!

Self Help Room - Have you visited our Self help room in eXp University yet? Pop into eXp world, click “Go-To > eXp University > Self Help Room” to check it out!

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