Privacy Policy

Effective Date: November 23rd, 2024

Last Updated: November 24th, 2024

At Tantra (“we,” “our,” or “us”), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our mobile application (“App”). By accessing or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• Account Information: Email address, name, or username (if provided during account creation or login).

• Preferences: Responses to onboarding questions (e.g., focus areas, meditation preferences).

1.2 Non-Personal Information

• Device Information: Device model, operating system, app version.

• Usage Data: Interactions with the App, feature usage, session durations, and error reports.

1.3 Automatically Collected Information

• IP Address: Used to approximate location (city-level).

• Analytics Data: Information collected via tools like Google Analytics or Firebase to understand usage patterns.

• Crash Logs: Automatically logged issues to improve App stability.

2. How We Use Your Information

We use your information to:

1. Personalize Your Experience: Recommend Sutras, techniques, and insights tailored to your preferences.

2. Improve the App: Optimize features, track performance, and resolve technical issues.

3. Provide Customer Support: Respond to inquiries or troubleshoot issues.

4. Send Notifications: Share updates about the App or reminders for your practices (if enabled).

5. Ensure Legal Compliance: Comply with applicable laws, regulations, or legal processes.

3. Legal Basis for Processing Your Information (EU/EEA Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: When you provide information voluntarily or opt into specific features.

• Legitimate Interest: For analytics, improvement, and enhancing user experience.

• Legal Obligation: To comply with legal requirements and regulations.

4. How We Share Your Information

Your data will never be sold or shared for marketing purposes. However, we may share it under the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who perform functions on our behalf, such as:

• Analytics: (e.g., Google Analytics, Firebase)

• Push Notifications: (e.g., OneSignal)

4.2 Legal Compliance

We may disclose your data if required by law or in response to legal processes, such as a court order or government request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Non-personal data (e.g., aggregated analytics) may be retained indefinitely for research and development purposes.

Retention Periods:

• Personal Data: Retained for the duration of your account’s activity and up to 1 year after inactivity.

• Crash Logs: Retained for troubleshooting purposes and deleted periodically.

You may request the deletion of your data by contacting us (see Section 10).

6. Your Privacy Rights

6.1 For US Users

You may:

• Access and update your personal data via the App settings.

• Disable notifications or opt out of non-essential data collection via device settings.

6.2 For EU/EEA Users

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: Request access to your personal data.

• Correction: Request corrections to incomplete or inaccurate data.

• Deletion: Request deletion of your data (“right to be forgotten”).

• Data Portability: Receive a copy of your data in a structured, machine-readable format.

• Objection: Object to certain data processing activities, such as analytics.

To exercise these rights, contact us at [Insert Contact Email].

7. Data Security

We implement robust measures to safeguard your data, including:

• Encryption of sensitive data during transmission.

• Secure servers and firewalls to prevent unauthorized access.

• Regular monitoring and updates to maintain security standards.

However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our servers are located. We ensure appropriate safeguards are in place for international transfers, including compliance with GDPR where applicable.

9. Children’s Privacy

Our App is not intended for users under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly. Parents or guardians may contact us to ensure compliance.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through the App or via email. The effective date will always be noted at the top of the policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: developerq2651@gmail.com

For EU users: You may also contact our Data Protection Officer (DPO) at [Insert DPO Contact Email].

By using Tantra, you consent to the terms outlined in this Privacy Policy.