Crisis Helpline

Monday — Friday

9:00 AM - 5:00 PM

Burmese 515.207.9442

Chin Dialects 515.216.0974

French 515.216.0654

Karen 515.216.0143

Karenni 515.216.0712

Kirundi 515.207.9614

Kunama 515.216.0745

Lingala 515.216.4329

Swahili 515.216.0611

We Help With:

    • Getting support with emergency needs

    • Obtaining food and essential items

    • Setting up appointments and interpret with medical providers

    • Applying for benefits like unemployment, WIC, and LIHEAP

    • Addressing safety and discrimination issues


  • Helpline Volunteers can not guarantee a specific outcome

  • Eligibility, requirements and benefits are different for each program and determined by the provider

  • The process to receive assistance may take time


In order to leave the language lines accessible for community members in crisis, please email or call 515-207-5168 to set up an appointment.

Please leave a message after 5:00 pm or if the line is busy.