NO OUTAGES CURRENTLY
Expired: Friday, April 18, 2025 @ 12pm
Time: 7am - 12pm
Systems: Colleague UI, ElmsConnect Self-Service and Web Advisor
Effect: Systems will be unavailable during this time.
Reason: To upgrade database server hardware.
Expired: Wednesday, April 9, 2025 @ 8:00 am
Date: Wednesday, April 9, 2025
Time: 6:30 AM - 8:30 AM
Systems: Colleague UI and ElmsConnect Self-Service
Effect: Applications will intermittently be unavailable during this time.
Reason: To upgrade server hardware and upgrade software to new version.
Expired: Sunday, November 10, 2024 @ 11:00 am
Date: Sunday, November 10, 2024
Time: 7:00 AM - 12:00 PM
System: Colleague UI and ElmsConnect Self-Service
Effect: Applications will be unavailable during this time.
Reason: Required application maintenance
RESOLVED: Wednesday, November 6, 2024
Internet service outage due to an issue with our Internet Service Provider (ISP). Started at 1:05 PM, resolved at 2:05PM.
RESOLVED: Monday, July 22, 2024
Elms Self Service was unavailable until 9:45am.
RESOLVED: Friday, July 19, 2024
Computer and system issues due to the Microsoft/Crowdstrike update that was causing worldwide issues. Resolved on Friday, 7/19 by 12PM.
RESOLVED: Tuesday, June 18, 2024
Colleague Self-Service, UI and WebAdvisor were down due to Business Office year-end close process. Expected downtime was 7-8:30AM but ran long. Downtime was 7am-12pm.
RESOLVED: Thursday, June 13, 2024 2:00 PM
Colleague. ElmsConnect UI and WebAdvisor experienced an outage which was reported around 11:30AM. The issue was found and was resolved by 1:45PM. All systems are back up and running at this time.
Expired: Friday, May 31, 2024, 12:30 pm
When: Friday, May 31, 2024, 12:30 pm - 2:30 pm
System(s): Elms College Campus Domain systems
Effect: Elms College Campus Domain systems will have intermittent access during this maintenance, including but not limited to: TracCloud, Beacon, Baseline, Handshake.
Reason: Maintenance on Domain Controllers. This will cause intermittent access to elms hosted systems during the scheduled time window.
EXPIRED: Sunday, April 7, 2024, 11:00 am
When: Sunday, April 7, 2024 from 8AM - 12PM
System(s): Colleague UI, Self-Service
Effect: Intermittent outages during the maintenance window
Reason: Applying system updates to Colleague applications and software.
EXPIRED: Friday, March 29, 2024 4:00 pm
System: Elms College Wireless Network
Effect: There will be intermittent outages on the wireless networks during this time.
Reason: Routine maintenance on network systems.
OUTAGE: Monday, March 25, 2024 3:45 PM
Colleague experienced an outage which was reported around 3:30PM. The issue was found and was resolved by 5PM. Systems were back up and running at that time.
OUTAGE: Thursday, March 7, 2024 2:50 PM
CRM Recruit experienced an outage. We were notified that Ellucian was experiencing a large CRM hosted outage which was resolved by 3:20 PM
can you leave it but reword it to incident resolved, but the IT Department is still monitoring the platform