Expired:  Friday, April 18, 2025 @ 12pm  

Time:         7am - 12pm

Systems:   Colleague UI, ElmsConnect Self-Service and Web Advisor

Effect:        Systems will be unavailable during this time. 

Reason:    To upgrade database server hardware.

Expired: Wednesday, April 9, 2025 @ 8:00 am

Date:         Wednesday, April 9, 2025

Time:         6:30 AM - 8:30 AM

Systems:   Colleague UI and ElmsConnect Self-Service

Effect:        Applications will intermittently be unavailable during this time. 

Reason:    To upgrade server hardware and upgrade software to new version.

Expired: Sunday, November 10, 2024 @ 11:00 am

Date:         Sunday, November 10, 2024

Time:         7:00 AM - 12:00 PM

System:     Colleague UI and ElmsConnect Self-Service

Effect:        Applications will be unavailable during this time. 

Reason:     Required application maintenance

RESOLVED: Wednesday, November 6, 2024

 Internet service outage due to an issue with our Internet Service Provider (ISP). Started at 1:05 PM, resolved at 2:05PM.

RESOLVED: Monday, July 22, 2024

Elms Self Service was unavailable until 9:45am.

RESOLVED: Friday, July 19, 2024

Computer and system issues due to the Microsoft/Crowdstrike update that was causing worldwide issues. Resolved on Friday, 7/19 by 12PM. 

RESOLVED: Tuesday, June 18, 2024

Colleague Self-Service, UI and WebAdvisor were down due to Business Office year-end close process.  Expected downtime was 7-8:30AM but ran long.  Downtime was 7am-12pm.

RESOLVED:  Thursday, June 13, 2024 2:00 PM

Colleague. ElmsConnect UI and WebAdvisor experienced an outage which was reported around 11:30AM.  The issue was found and was resolved by 1:45PM.  All systems are back up and running at this time. 

Expired: Friday, May 31, 2024, 12:30 pm

When:          Friday, May 31, 2024, 12:30 pm - 2:30 pm 

System(s):   Elms College Campus Domain systems 

Effect:          Elms College Campus Domain systems will have intermittent access during this maintenance, including but not limited to: TracCloud, Beacon, Baseline, Handshake. 

Reason:       Maintenance on Domain Controllers. This will cause intermittent access to elms hosted systems during the scheduled time window.  

EXPIRED:   Sunday, April 7, 2024, 11:00 am

When:          Sunday, April 7, 2024 from 8AM - 12PM 

System(s):   Colleague UI, Self-Service

Effect:          Intermittent outages during the maintenance window

Reason:       Applying system updates to Colleague applications and software.

EXPIRED: Friday, March 29, 2024 4:00 pm

System:    Elms College Wireless Network

Effect:       There will be intermittent outages on the wireless networks during this time.

Reason:    Routine maintenance on network systems.

OUTAGE:  Monday, March 25, 2024 3:45 PM

Colleague experienced an outage which was reported around 3:30PM.  The issue was found and was resolved by 5PM.  Systems were back up and running at that time. 

OUTAGE:  Thursday, March 7, 2024 2:50 PM

CRM Recruit experienced an outage. We were notified that Ellucian was experiencing a large CRM hosted outage which was resolved by 3:20 PM

can you leave it but reword it to incident resolved, but the IT Department is still monitoring the platform