EHLsmile's involvement: 

As part of a mandate financed by the Swiss Agency for Development and Cooperation (SDC), EHLsmile was tasked with designing, delivering, and managing a ‘Master Instructor in Swiss Hospitality’ course in Yangon, Myanmar. This intervention is embedded within the Vocational Skills Development Program (VSDP), which aims to foster profitable, market-oriented employment or self-employment opportunities and improve incomes for disadvantaged groups in selected areas of Myanmar. The course targeted 17 Master Instructors, all with prior experience in the hospitality sector. These Master Instructors were trained to deliver high-quality, industry-based instruction to approximately 300 hotel supervisors, who in turn will train over 5,000 learners, including existing hotel line staff and disadvantaged individuals seeking employment. Training is delivered across four key hospitality departments: front office, food and beverage service, kitchen and housekeeping. The program follows a cascading training model. First, the master instructors are trained in advanced technical and pedagogical skills. Then, these Master Instructors train hotel supervisors to become qualified hospitality instructors. Finally, these newly trained instructors deliver practical training to learners, enhancing their employability in the hotel sector. This approach supports the scaling-up and sustainability of hospitality training in Myanmar by building a local cadre of qualified trainers, rooted in industry practice and aligned with Swiss standards of excellence.

Partner: Swiss Development Cooperation (SDC)

The Swiss Development Cooperation (SDC) is the international cooperation agency of the Swiss Confederation, under the Federal Department of Foreign Affairs (FDFA). It is responsible for implementing Switzerland’s development and humanitarian aid policies, with a focus on reducing poverty, fostering sustainable development, and promoting peace and human rights. The SDC works in over 50 countries through bilateral and multilateral partnerships, supporting initiatives in education, health, economic development, governance, and climate resilience. 

Partner: Swisscontact

Swisscontact is a Swiss non-profit organization established in 1959 by leading figures in the Swiss private sector. It focuses on inclusive economic development in emerging and developing countries, with the goal of creating opportunities for people to improve their livelihoods through market-oriented vocational education and training (VET), entrepreneurship promotion, labor market integration, and private sector development. 

Partner:  Tailored Values

Tailored Values is a Swiss-based consultancy dedicated to promoting sustainable and inclusive business practices in the hospitality and tourism sectors. With a strong focus on vocational education and training (VET), they specialize in designing and implementing skills development programs that are aligned with local industry needs. Tailored Values often collaborates with NGOs, international organizations, and development agencies to improve training quality, enhance employability, and support social impact projects—particularly in underserved regions. Their work combines technical expertise with a strong commitment to empowering youth through practical, career-oriented education.