Create or modify recording for voicemail greeting (App)

App > Settings > Create or modify recording for voicemail greeting (App)

This article explains how to create or modify a voicemail greeting recording in App.

In this article

Overview

Your voicemail greeting is what a caller hears when they reach your voicemail. There are two types of voicemail greetings that you can set up: text-to-speech or play. 

Steps

Note: You must set up your voice authentication settings before you can record a voicemail greeting. 

2. Click the phone icon to open the Softphone.

3. Dial ‘*97’ and click the small phone icon to call.

4. Enter your access code (pin or MFA token) after the prompt (this is based on your voice authentication settings).

5. Press '1' on the keyboard.

6. Do one of the following:


7. Say your greeting after you hear the tone.

8. Wait for the end recording prompt.

9. Listen to your new greeting.

10. Next, choose one of the following options:

11. Once you have confirmed your voicemail greeting by pressing ‘1’ you will get the following confirmation message, “Success. Your new greeting is now in use. Goodbye.”