The Department of Labor and Employment (DOLE) is the national government agency mandated to formulate policies, implement programs and projects as well as serve as the policy-coordinating arm of the Executive Branch in the field of labor and employment.
Every Filipino Worker attains full, decent and productive employment.
To promote gainful employment opportunities; to develop human resources; to protect workers and promote their welfare; and to maintain industrial peace.
We, the Officials and Employees of the Department of Labor and Employment, are committed and resolved to perform efficiently and effectively from time to time, with utmost courtesy and sincere dedication, in order to fulfill the needs and exceeds the expectations of the public.
Through the collaboration of all staff of the Department, we will continue to cater the best through:
Delivering quality services to the public, in accordance with the procedures and timeframe provided in our service standards;
Offering numbers of venues which include service facilities, hotlines and websites in addressing public concerns and for clients to access information about our services;
Listening to and responding immediately to public complaints and/or suggestions through the Department’s Hotline, Help Desks and Public Assistance and Complaints Units towards client satisfaction and this Department’s sustainable development;
Ensuring to attend promptly to our client’s needs, without qualification, and courteously handle each transaction with patience and in accordance with our Code of Ethics.
Attending to all applicants or requesting parties who are within the premises of the office prior to the end of official working hours and during lunch break.
Application for License to Operate Private Employment Agency (New/Renewal)
Application for Authority to Operate Branch Office of a Private Employment Agency
Issuance of Certificate of Exclusion from Alien Employment Permit
Issuance of Certificate of Exemption from Alien Employment Permit
Registration of Establishment under Rule 1020 of the Occupational Safety and Health Standards
Evaluation of Construction Safety and Health Program Application
Clearing of Technical Plans for Mechanical Equipment and Electrical Installation