Digital Support for Employees

Technology for Employees

Technology is a key factor in making the workplace efficient and productive for employees. It is the goal of the Dougherty County School system Information Technology Department to provide employees with the hardware and software they need to be innovative and collaborative in their tasks. In addition, the technology provided by the DCSS is intended to help employees to communicate effectively with each other, the students, and the community.

Our Commitment

Our Support

Google Help

G Suite is a set of web-based messaging and collaboration applications that Google hosts on its own servers. Google provides these applications as a service, rather than as software to download and install. To access G Suite, you simply use a web browser on a computer that's connected to the Internet or your smart device.

Infinite Campus

Infinite Campus is our student information system (SIS). This K-12 tool helps us to serve students and communicate instantly with our stakeholders. It is used for scheduling, grading, and development of student records.

Tech Support

Incident IQ is the Dougherty County School System's one-stop Digital Technology Support solution. The system works through a ticketing system that allows you to quickly alert IT staff to any technology issues you may have while providing quality metrics and data for quality assurance .

Device Deployment

The IT Department is excited to begin refreshing our student devices by deploying Dell Chromebooks and Apple iPads in our schools. These devices were chosen because they are easy to use for both students and teachers, shareable between students, and cost effective. Prior to deploying in any school, teachers will participate in a device orientation and students will be shown a video or read an eBook on device care. All students will agree to our digital citizenship agreement.

ClassLink

ClassLink is our solution for remembering the many usernames and passwords used for digital resources in our classrooms and offices. It is a one click, single sign-on launchpad for everything students and employees need to work anywhere, on any device, with just one password.