DNK Privacy Policy

DNK Privacy Policy

DNK Japan K.K. (hereinafter referred to as “DNK”), in cooperation with its parent company, DN Korea Inc. (hereinafter referred to as “DN Korea”), takes the protection of users' personal information very seriously, and in order to protect users' personal information, DNK complies with the “Act on the Protection of Personal Information” (hereinafter referred to as “Personal Information Protection Act”) We will comply with the “Act on the Protection of Personal Information” (hereinafter referred to as the “Personal Information Protection Act”) and related laws and regulations to protect users' personal information, and will do our best to protect users' rights. 

Based on this, we have established and disclosed the following privacy policy (hereinafter referred to as “this policy”) to inform information owners of the procedures and standards for handling personal information, and to ensure that any related complaints are handled promptly and smoothly. 

The Company has established and disclosed the following Privacy Policy (hereinafter referred to as the “Policy”).
The meanings of terms used in this Policy shall be in accordance with the Personal Information Protection Law.

1. Purpose of Using Personal Information

1. We collect and use personal information for the purposes outlined below. The information will not be used for any purpose other than those stated, and if there is a need to change the purpose, we will take necessary steps, such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

2. Membership Registration and Management:
   We use personal information to verify membership intent, provide member-only services, authenticate identities, maintain and manage membership status, limit the number of registrations, prevent fraudulent use of services, issue various notices and announcements, maintain records for dispute resolution, and address complaints.

3. Service Provision:
   We use personal information to ensure the smooth operation and provision of services, offer personalized services based on individual customer preferences, provide services and advertisements tailored to statistical characteristics, verify the effectiveness of our services, provide event and promotional information, offer participation opportunities, monitor connection frequency, and generate statistics on members’ service usage.

2. Categories of Personal Information Collected

We collect the following categories of personal information:

• For General Member Registration: User ID, email address, encrypted password, name.

• For Registration via Social Platforms: Unique identification ID from the respective social platform, email address, nickname, name, mobile phone number.

• When Registering Properties or Making Inquiries: Mobile phone number.

• Information Generated and Collected During Service Use: IP address, cookies, service usage records, device information, location information.
  *Note: Location information may be collected during the course of service use, and the specific details of our location-based services are governed by the “Terms of Use for Location-Based Services.”

3. Outsourcing the Handling of Personal Information

1. We may outsource certain tasks related to the handling of personal information to third-party service providers to facilitate the smooth operation of our services. The details of such outsourcing arrangements are as follows:

Service Provider                        Outsourced Services

Amazon Web Services, Inc.     Infrastructure management for service provision and analysis

Pipedrive                                        Customer relationship management (CRM) and lead management

2. We ensure that, upon entering into outsourcing agreements, all service providers are bound by the obligations outlined in Article 25 of the Personal Information Protection Act. These obligations include prohibiting the handling of personal information for any purpose other than the provision of outsourced services, implementing technical and administrative protection measures, restricting further outsourcing, and conducting regular oversight of service providers to ensure they securely handle personal information. 

3. If there are any changes to the outsourcing arrangements or service providers, we will promptly disclose such changes through this privacy policy.

4. Overseas Transfer and Outsourcing of Personal Information

1.  Outsourcing to Amazon Web Services, Inc.:
   We outsource infrastructure management services to the overseas entity Amazon Web Services, Inc. for the purposes of service provision and analysis.

• Service Provider: Amazon Web Services, Inc.

• Location (Country): Japan, South Korea

• Personal Information Protection Regime in the Country: Please refer to the information provided by the Personal Information Protection Commission via the following link: https://www.ppc.go.jp/files/pdf/korea_report.pdf

• Protection Measures Taken by Third Parties: The service provider implements protection measures that are generally equivalent to those required of personal information handling businesses in our country.

• Transfer Date and Method: Data is transferred via a secured network using security protocols (SSL).

• Information Manager’s Contact Information: hello@dnk.co

• Categories of Personal Information Transferred: Email address, name, cookies, IP address, personal identification number (CI), and other personal information collected in accordance with Article 1.

• Purpose of Use: Infrastructure management for service provision and analysis.

• Retention and Usage Period: Until the withdrawal of consent or membership termination (storage may be extended during periods required by applicable laws).

2. Overseas Transfer to Pipedrive OÜ
   We transfer personal information to Pipedrive OÜ for service provision and customer relationship management.

• Service Provider: Pipedrive OÜ

• Location (Country): Estonia, European Union (EU)

• Transfer Date and Method: Real-time data transmission through web applications.

• Categories of Personal Information Transferred: Name, email address, mobile phone number, and customer relationship management notes.

• Purpose of Transfer and Usage: Customer relationship management (CRM) and lead management.

• Retention and Usage Period: Until the withdrawal of consent or membership termination (storage may be extended during periods required by applicable laws)

5. Rights and Obligations of Data Subjects and How to Exercise Them

1. Data subjects have the right to request the disclosure, correction, addition, deletion, or suspension of use of their personal information at any time. For requests related to the personal information of children under the age of 14, such requests must be made directly by a legal guardian. Minors aged 14 and older may exercise their rights regarding their personal information either directly or through their legal guardian.

2. The exercise of rights may be made in writing, via email, or by fax to the company, and we will respond promptly. For contact details, please refer to Section 7, "Inquiries."

3. The exercise of rights may also be carried out through a legal representative or an agent authorized by the data subject. In such cases, a power of attorney must be submitted.

4. Requests for the disclosure, correction, addition, deletion, or suspension of use of personal information may be subject to limitations in accordance with the Personal Information Protection Act.

5. Requests for the correction or deletion of personal information cannot be made if the personal information is specified as being collected under other applicable laws.

6. When a request for disclosure, correction, addition, deletion, or suspension of use is made based on the rights of the data subject, we will verify that the requester is the data subject or a duly authorized representative by requiring the submission of identification documents or other means of verification.

7. Contact Information

• Personal Information Protection Officer and Manager
  Name: Harry Dohyun Kim

Title:  Lead Security Engineer 

Email: hello@dnk.co

Tel : +81 3 (4579) 4085

6. Measures to Ensure the Security of Personal Information

1. We take the necessary and appropriate measures to ensure that personal information is not lost, stolen, leaked, altered, or damaged when handling users' personal information. For details on the security management measures we have implemented, please contact the Personal Information Protection Officer.

2. Contact Information:
   Name: Harry Dohyun Kim

Title:  Lead Security Engineer 

Email: hello@dnk.co
Tel : +81 3 (4579) 4085

7. Installation, Operation, and Rejection of Automatic Collection Devices for Personal Information

1. We use "cookies" to store and retrieve usage information in order to provide personalized services to users. 

2. Cookies are small pieces of data sent by the server (HTTP) used to operate the website to the user’s browser, and they may also be stored on the user’s computer hard drive.

• Purpose of Cookie Use:
  Cookies are used to maintain various settings when users revisit the website, track user activity on the services and website, monitor usage patterns and popular search terms, and check the presence of secure connections. This information is utilized to provide personalized services to users.

• Cookie Installation, Operation, and Rejection:
  Users can refuse or limit the storage and use of cookies from our company and third parties through their browser settings. Since the method for configuring cookie settings varies depending on the browser, please refer to the specific instructions for the browser you are using. If you refuse the storage of cookies, it may affect your ability to use personalized services.

3. We use the following web analytics services to analyze users' service usage and provide better services. The processing of information collected by each service is subject to the policies of the respective service. Users can prevent automatic data collection by enabling tracking prevention features in their browser, rejecting cookies, or using the methods provided by the relevant service.

• Google Analytics (Google, Inc.):
  https://support.google.com/analytics/answer/6004245?hl=en

• NAVER Analytics (NAVER Corporation):
  https://analytics.naver.com/

8. Personal Information Protection Officer

1. We have appointed the following Personal Information Protection Officer, who is responsible for overseeing the overall handling of personal information and for addressing complaints and providing relief related to personal information matters.

• Personal Information Protection Officer and Manager
  Name: Harry Dohyun Kim

Title:  Lead Security Engineer 

Email: hello@dnk.co
Tel : +81 3 (4579) 4085

2. Data subjects may contact the Personal Information Protection Officer regarding any inquiries, complaints, or requests for relief related to the use of personal information in connection with DNK Japan K.K. and DN Korea services. DNK Japan K.K. will respond and address such inquiries promptly.

3. The Personal Information Protection Officer is responsible for ensuring the protection and prevention of leakage of customers' personal information, enabling users to safely use our services. In the event of an incident contrary to the privacy notice, the Officer will be held responsible. However, the Officer will not be held liable for unforeseen accidents resulting from fundamental network risks such as hacking, despite taking technical and supplementary measures, nor for any disputes arising from user posts.

9. Changes to the Privacy Policy

1. This Privacy Policy will take effect on [September 27, 2024]

2. The Privacy Policy may be amended, revised, or updated in accordance with changes in applicable laws, regulations, or as deemed necessary by the company. In such cases, we will provide prior notice at least 7 days in advance via our website or email. If prior notice is not possible, we will notify you as soon as practicable. Unless otherwise specified, the updated Privacy Policy will take effect 7 days after the notice. In the case of significant changes, we will provide at least 30 days' prior notice, and such changes will take effect 30 days after the notice unless otherwise specified. Additionally, where required by applicable laws, we will obtain your separate consent for material changes.

10. Personal Information Handling Entity

• Company Name: DNK JAPAN K.K.

• Representative: Takashi Naito

• Address: GranTokyo South Tower 11F, 1-9-2 Marunouchi, Chiyoda-ku, Tokyo