Project Manager Role Clarity Document

Role Clarity Document: Project Manager (Site Execution) 

Must have: Proven track record with 5+ years of experience successfully delivering corporate office projects. 

1. Role Definition

The Project Manager acts as the central execution leader, responsible for concurrently driving 3 to 4 active project sites to successful completion. This role acts as the critical bridge between the Design, Purchase, and Client teams, empowering Site Supervisors to execute the work with uncompromising speed, quality, and strict adherence to internal processes (PSS).

2. Key Responsibilities & Jobs to be Done

Responsibility A: Design Handover & Pre-Execution Planning

• Take Complete Design Handover: Extract and absorb 100% of the execution details, drawings, and specifications from the design team in one comprehensive go before mobilizing the site.

• Eliminate Ambiguity: Clarify all technical and material requirements upfront to prevent mid-project pauses or rework.

Responsibility B: Multi-Site Execution & Team Leadership

• Lead Multiple Sites: Concurrently manage and oversee 3 to 4 active sites at any given time.

• Deploy & Direct Supervisors: Allocate one dedicated site supervisor per site and direct their daily activities to ensure ground-level momentum.

• Ensure Speed & Quality: Drive the execution timeline aggressively while maintaining uncompromising quality standards.

• Maintain Documentation: Ensure all daily progress, site QC, and required reports are properly documented.

Responsibility C: Purchase & Procurement Coordination

• Material Dispatch Coordination: Liaise seamlessly with the Purchase Department to align material sourcing and site dispatches with the execution schedule.

• Contractor PO Management: Coordinate proactively with the Purchase Department to ensure all Purchase Orders (POs) for petty contractors are formally issued before they commence work on-site.

Responsibility D: Client & Process Management

• Client Communication: Act as the primary interface with the client for all execution-related queries, updates, and site walkthroughs.

• PSS Adherence: Ensure total compliance with the Process System Structure (PSS) across all managed sites, strictly enforcing standard operating procedures.

3. Measurement Metrics

To evaluate the Project Manager's performance, the following metrics will be tracked:

• On-Time Delivery Rate: Percentage of sites handed over on or before the committed client deadline (measuring speed).

• Zero-Defect Handover Rate: Number of snag-list items at the time of client handover (measuring quality).

• PSS Compliance Score: Audit scores reflecting how accurately PSS protocols and site documentation standards were maintained.

• Procurement Alignment: Instances of site downtime caused by late material requests or delayed petty contractor PO issuances.

• Client Satisfaction: Client feedback score regarding site communication and execution professionalism.

4. Competence Attributes

Skills

• Multi-Tasking & Resource Allocation: Ability to juggle the demands of 3-4 active sites and shift resources as needed.

• Cross-Functional Coordination: Seamlessly communicating between Design, Purchase, and Site Supervisors.

• Quality Control & Blueprint Reading: Ability to translate complex design drawings into ground-level execution without errors-Understanding of GFCs

• Communication skills 

• Coordination skills

• Planning Skills

• Persuasion skills

• Rapport-building skills

• Telephone etiquette

• Speed

Knowledge

• Deep understanding of interior fit-out execution, civil work, MEP, and site sequencing.

• Thorough knowledge of the Process System Structure (once joined Divine Innovation) and company documentation standards.

• Familiarity with procurement timelines and material sourcing logistics.

• Microsoft Word/Google Doc, MS Excel/Google Sheets

• Knowledge of finishes, fixing details.

• Technical knowledge of all site interior jobs like flooring, ceiling, plumbing, electrical, services

Self-Image

• Views themselves as the "Orchestrator" who makes things happen on the ground.

• Sees themselves as a dependable, authoritative leader who commands respect from both site workers and clients.

• Professional

Traits

• Assertive & Decisive: Does not hesitate to push back on delays (whether from vendors, purchase, or supervisors) to keep the project moving.

• Detail-Oriented: Hyper-focused on the micro-details of quality and documentation. Eye for detail

• Resilient: Maintains composure and problem-solves effectively when dealing with unpredictable site challenges.

• Leadership: team and vendor management

• Persistent

• High Energy

• Ability to handle challenges

• Willingness to learn

• Hospitable

• Honest and Punctual 

Motive

• High Need for Achievement: Driven by the satisfaction of seeing a project cross the finish line quickly and flawlessly.

• Process-Driven: Motivated by creating order out of chaos and running sites like a well-oiled machine.

• Growth Oriented

• Win-win philosophy

Other Responsibilities

1. Able to control the wastage and manage labour at the site.

2. Able to understand the requirement of project/Client deliverables. Deliver the project as per client satisfaction.

3. Vendor list for material and labour both

4. Time management

Add-on skill: Making proposals for upcoming projects.

Must: Own conveyance is a must-have pre-requisite.

Competencies