Last October 1, 2023, DepEd migrated from Google Workspace (previously known as DepEd Email) to Microsoft 365. All DepEd Teaching and Non-teaching personnel will use the DepEd Microsoft 365 account as their official DepEd Email Account. 

For newly hired employees, a temporary account will be created for you which is the Google Workspace account. A Google Workspace account is provided for you to temporarily access Google Workspace or Google apps such as forms, docs, sheets, drive except Gmail, while waiting for the creation of your DepEd Microsoft 365 Account.

Once your  Google Workspace account is created, NO NEED TO REQUEST for a DepEd Microsoft 365 account because we will automatically send a request to the DepEd Central Office - ICTS.

You may refer to Division Memorandum No. 482, s.2023 for more details regarding the Google Workspace to Microsoft 365 Migration.

Be REMINDED of the following, before filling-out a request form:

1. If you are using Yahoo (@yahoo.com), Hotmail (@hotnail.com) as your email provider NOT Google (@gmail.com), you can submit a request via email. Email the following information to pampanga.ictsu@deped.gov.ph. But if your using Gmail, proceed to the next reminder.

District/Cluster: 

School ID: 

School: 

Employee ID No.: 

First Name: 

Last Name: 

Plantilla Position (Do not abbreviate): 

Google Workspace (for password reset):

Contact No.: 

2. For those who have Gmail accounts, make sure you are logged in to access the request form for DepEd Email. 

3. ONLY THREE (3) password resets are allowed within a year. When the requestor exceeds the number of allowable password reset, he/she should write a letter addressed to the Schools Division Superintendent attention to the It Officer stating the reason why the account is to be reset again. Invalid reasons may lead to account suspension.

4. For other people requesting for another person’s email: we do not process requests for an individual made by other people. That individual must personally fill-out and submit the request form using their own Google Account.

5. Provide all the necessary information with utmost accuracy.

6. Limit your request to one message only. Flooding or multiple submissions for one or same request within a day will result in its cancellation.

7. Observe proper safekeeping of your Google Workspace account/School Google Workspace account credentials.