Technology Support

For technical questions and support, please email: techsupport@dmusd.org

Please include your name and number in the email message so we can facilitate a quick reply to your request.

Additional Support Resources

We will be continuing to add to the support resources below to address some of the more common support questions.

Technology Resources

Learning At Home Tips - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/6%20Learning%20At%20Home%20Tips.pdf

Student Welcome/Start Page - https://www.dmusd.org/students

Chromebook Login Help Guide - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/Chromebook%20login-wifi%20help%20guide.pdf

Proper Care of Your Chromebook
https://drive.google.com/file/d/1VRj6EjOEJo-Ex8Pea4wXuIOMd_YhA7-P/view?usp=sharing

Accessing District Programs Through Clever - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/Accessing%20District%20Programs%20through%20Clever.pdf

How To Print From a Chromebook - https://support.google.com/chromebook/answer/7225252?hl=en

Accessing Zoom From Home - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/_Accessing%20Zoom%20From%20Home.pdf

Camera and Mic Settings for SeeSaw - https://help.seesaw.me/hc/en-us/articles/207891173-How-to-give-camera-mic-and-push-notifications-permissions-to-Seesaw

Connecting to Your Teacher’s Zoom Meeting - https://youtu.be/dw7fwv3j7Os

Logging into SeeSaw on Chromebook - https://youtu.be/l9zqu04yeFk

Logging into SeeSaw on iPad - https://youtu.be/HiKWg3nD7_Y

Logging into SeeSaw on iPad (PDF) - https://drive.google.com/file/d/1TMGq4ioqpCf1IXTxE3mMMM_beepeAxhl/view?usp=sharing

Managing and organizing windows on a Chromebook
https://drive.google.com/file/d/1Fxfxm6N7KhD_zDNqxlQBkcxHKM8kdm_t/view?usp=sharing

Troubleshooting Your Chromebook - Updating the Chrome OS
https://drive.google.com/file/d/1ubsSOIryu6mpeIn2lS0l68WLlS2doxz0/view?usp=sharing

Adding Student's Name to iPad Zoom Client
https://drive.google.com/file/d/1djK2wHyVx3dTdhzqLwBpslbXSOr5u9N4/view?usp=sharing

Is Your Chromebook Making a Ticking Sound? Check your Accessibility Settings.
https://drive.google.com/file/d/1TNnDxvMbJtX69Zcmd5Bu6a_2nv50qC6g/view?usp=sharing

Adding Your Child's Name to a Zoom Classroom Meeting on an iPad
https://drive.google.com/file/d/1l501gzaJX2w0eUaa8GGpzAj73dYv4s_F/view?usp=sharing

Zoom Tips
https://drive.google.com/file/d/1FAImhdQIpiVpYVYSe2pLy8yIG2ZmgIlJ/view?usp=sharing

Clearing the Chrome Browser Cache/Data
https://drive.google.com/file/d/16TcLJ3wt74JtMvsi8RHyJ09EADwCvf0Y/view?usp=sharing

Accessing i-Ready on an iPad
https://drive.google.com/file/d/1bK9diwEW3XnMzJpk62qylQUAKTTCNqpk/view?usp=sharing

Authenticated Student Zoom Login Guide
https://drive.google.com/file/d/1NqPeFj2075VHR1n7VC-wHA_Pzq5TB1BZ/view?usp=sharing