Technology Support
For technical questions and support, please email: techsupport@dmusd.org
Please include your name and number in the email message so we can facilitate a quick reply to your request.
Additional Support Resources
We will be continuing to add to the support resources below to address some of the more common support questions.
Technology Resources
Learning At Home Tips - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/6%20Learning%20At%20Home%20Tips.pdf
Student Welcome/Start Page - https://www.dmusd.org/students
Chromebook Login Help Guide - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/Chromebook%20login-wifi%20help%20guide.pdf
Proper Care of Your Chromebook
https://drive.google.com/file/d/1VRj6EjOEJo-Ex8Pea4wXuIOMd_YhA7-P/view?usp=sharing
Accessing District Programs Through Clever - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/Accessing%20District%20Programs%20through%20Clever.pdf
How To Print From a Chromebook - https://support.google.com/chromebook/answer/7225252?hl=en
Accessing Zoom From Home - https://www.dmusd.org/cms/lib/CA01001898/Centricity/Domain/28/_Accessing%20Zoom%20From%20Home.pdf
Camera and Mic Settings for SeeSaw - https://help.seesaw.me/hc/en-us/articles/207891173-How-to-give-camera-mic-and-push-notifications-permissions-to-Seesaw
Connecting to Your Teacher’s Zoom Meeting - https://youtu.be/dw7fwv3j7Os
Logging into SeeSaw on Chromebook - https://youtu.be/l9zqu04yeFk
Logging into SeeSaw on iPad - https://youtu.be/HiKWg3nD7_Y
Logging into SeeSaw on iPad (PDF) - https://drive.google.com/file/d/1TMGq4ioqpCf1IXTxE3mMMM_beepeAxhl/view?usp=sharing
Managing and organizing windows on a Chromebook
https://drive.google.com/file/d/1Fxfxm6N7KhD_zDNqxlQBkcxHKM8kdm_t/view?usp=sharing
Troubleshooting Your Chromebook - Updating the Chrome OS
https://drive.google.com/file/d/1ubsSOIryu6mpeIn2lS0l68WLlS2doxz0/view?usp=sharing
Adding Student's Name to iPad Zoom Client
https://drive.google.com/file/d/1djK2wHyVx3dTdhzqLwBpslbXSOr5u9N4/view?usp=sharing
Is Your Chromebook Making a Ticking Sound? Check your Accessibility Settings.
https://drive.google.com/file/d/1TNnDxvMbJtX69Zcmd5Bu6a_2nv50qC6g/view?usp=sharing
Adding Your Child's Name to a Zoom Classroom Meeting on an iPad
https://drive.google.com/file/d/1l501gzaJX2w0eUaa8GGpzAj73dYv4s_F/view?usp=sharing
Zoom Tips
https://drive.google.com/file/d/1FAImhdQIpiVpYVYSe2pLy8yIG2ZmgIlJ/view?usp=sharing
Clearing the Chrome Browser Cache/Data
https://drive.google.com/file/d/16TcLJ3wt74JtMvsi8RHyJ09EADwCvf0Y/view?usp=sharing
Accessing i-Ready on an iPad
https://drive.google.com/file/d/1bK9diwEW3XnMzJpk62qylQUAKTTCNqpk/view?usp=sharing
Authenticated Student Zoom Login Guide
https://drive.google.com/file/d/1NqPeFj2075VHR1n7VC-wHA_Pzq5TB1BZ/view?usp=sharing