Backing Up User files - Google Drive/External Drive
DCSD-Secure Wireless Certificate Issues
Create a local Admin account
VPN for Mac - Open Self Service - login with Single Sign-On credentials and choose Cisco AnyConnect VPN, follow prompts.
VPN & Duo
View and Modify Keychains
Maximize Laptop Battery Life
Add A Printer
Mac OS X FAQs:
Q-How to download a PDF file? Internet Browser opens PDF file for viewing, but no option to download?
A-Click on the link while holding shift + option keys (single-click) to download instead of opening in browser