Terms and Conditions
For the purposes of these terms and conditions, We/Our/Us means Soetdoring Gasteplaas and Danieteach and all people affiliated with these two companies. We may change these terms and conditions at any time by updating this page. You should check this page from time to time to review these terms and conditions to ensure you are happy with any changes. Using or accessing this page indicates your acceptance of these terms and conditions. If you do not accept these terms and conditions, please do not continue to use this page.
Confirmation of Booking
When making a booking request by phone or email we will provisionally book the date and venue. Please note that this does not mean that your booking has been accepted. Your booking request constitutes an offer to us to secure a place at a chosen venue. All bookings are subject to availability of the venue and date. We will confirm such acceptance to you on receipt of the required deposit by sending you a confirmation e-mail (the ‘Booking Confirmation’). The contract between us (‘Contract’) will only be formed when we send you the Booking Confirmation. The Contract will relate only to the venue which we have confirmed in the Booking Confirmation.
We reserve the right to make changes to the published programme of an Event (but not the overall content), for example to timings. In such cases, you will not be entitled to a refund if you cancel your place.
Our Events are held at a number of venues. You acknowledge that we may have to change the published venue for the event for reasons beyond our control and in such cases you will not be entitled to cancel unless the change in venue represents a significant disadvantage to you.
You are liable for any loss or damage which you or a member of your group may cause to our premises or that of the external venue and agree to adhere to all housekeeping rules, procedures and policies (including policies as to behaviour and conduct) that may be in place at any venue from time to time. If you or a member of your group has a disability or medical condition that requires special arrangements to be made, or specific dietary requirements, please notify us of your requirements when making your booking.
Children’s packed food & drinks are the responsibility of their teachers. Unless otherwise specified.
The hours of the tour day / camp days are as agreed in your booking confirmation. DanieTeach, Soetdoring Gasteplaas and its employees are not responsible for children outside of the above hours. Schools will not be taken in to the venue before the times allocated.
Mobile phones; iPads; iPods or any gaming devices by children are not permitted at the venue, unless otherwise specified or in the event of social media events and / or relevant e-learning courses.
Failure to agree to the instructions of the DanieTeach and Soetdoring managers at the start of the tour/camp day on health & safety, fire evacuation, accident reporting, medical assistance, toilet & break procedures and of your school departing the venue will result in cancellation of the day/camp.
Our Cancellation and Refund Policy
Cancellations received in writing by the person who made the booking, less than 30 days before the Tour date will be subject to a fee of 50%. No refunds will be made for cancellations after this date or for non-attendance. We reserve the right in our absolute discretion, to cancel your booking where we need to do so due to circumstances outside of our control (including, but not limited to, situations where sufficient numbers have not booked for the camp or cancel the camp or if you are more than 30 days in arrears with any payment due to us, or if it may prejudice our reputation). We shall have no liability for losses or costs which you may incur due to such cancellation but we shall refund your booking payment (in full as soon as possible) or offer you an alternative camp/tour venue if one is available. You have the choice of accepting the refund, a credit note or attending the alternative tour/camp venue we will usually refund any money received from you using the same method originally used by you to pay for your tour but reserve the right to refund using an alternative method.
We often take photographs at the camp/tour venue for marketing purposes. By attending a tour/camp you are giving us permission to use images in which you or a member of your group may be present. In addition, these images may be shared and stored on third-party platforms. We are fully aware of the laws regarding minors and photographs and will only take photo's with personal permission from parents or photo's in which children's faces are blurred or not noticeable.
Should you not wish to appear in any of the images, please inform us when making a booking.
School groups attending shall be required to keep their personal belongings to a minimum. Children and teachers are responsible for any damage to, or loss of, personal belongings. We do not accept any responsibility for any loss (including, without limitation, theft) of any property occasioned on our premises or at external venues save for any damage caused by our negligence in which circumstances our liability shall be limited to the amount of our insurance for such losses.
Events outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable-control ("Force Majeure Event"). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
- Impossibility of the use of public or private telecommunications networks; and
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event
Applicable laws require that some of the information or communications we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Our Right to Vary these Terms and Conditions
We have the right to revise and amend these terms and conditions from time to time to reflect changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
You will be subject to the policies and terms and conditions in force at the time that you place a booking with us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to bookings previously made by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Booking Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Booking Confirmation).
Contracts for the booking of our events through this site will be governed by the law of RSA. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of RSA.
Last Updated: July 2019