Other Contacts

Family Welcome Centers and Enrollment

All our Family Welcome Center locations are temporarily closed, but our staff members are still available to help.

Complete this request form to get direct support from a Family Welcome Center [FWC] staff member—this is the best and fastest way to reach us:

You can also get direct support from a Family Welcome Center staff member by emailing:

In your email, please include:

  • Your child's first name, last name, and date of birth
  • If you need support in another language
  • If you (the child's parent/guardian) are deaf or hard-of-hearing

Family Welcome Center Staff Can Support With

  • Questions about admissions
  • Guidance for students new to New York City
  • Information about offers and waitlists (after offers are released)
  • Adding your child to waitlists and accepting/declining offers

Special Education / CSE / CPSE

To ensure continuity of support to students and families to the greatest extent possible, the CSEs are shifting to a remote practice. Remote practice in the CSEs will provide an opportunity for students and families to remain connected and engaged with their evaluation and IEP process while participating from locations outside of the physical CSE offices due to COVID-19.

While the Committees on Special Education are temporarily closed you can get direct support from a Committee on Special Education staff member by emailing:

CSE 3 for Districts 25 and 26

Contact information for all CSEs/CPSE.

In your email, please let us know:

  • Your child's first name, last name, and date of birth
  • If you need support in another language
  • If you (the child's parent/guardian) are deaf or hard-of-hearing
  • The nature of your inquiry

There may be higher than usual volume, but we will make every effort to respond to your request within 48 hours.

Committee on Special Education Staff Can Support With the Following:

  • Coordinating the special education process for preschool children ages three to five. Students attending a private, parochial, charter, State Supported or State Approved Non-Public school
  • Students attending non-public schools outside New York City and New York State
  • Students who receive home or hospital instruction as their placement on their IEP (this does not include students on temporary home instruction, as these students are expected to return to their prior school)
  • Students who are being home-schooled
  • Students who are non-attending

High School Superintendents

If you're a parent of a child in a school with high school grades (including 6 to 12 schools) and you can’t find an answer at the school level, please contact your High School Superintendent and Family Support Coordinator or call 718-935-2200 (Monday-Friday, 8am - 6pm).

To find the contact information for High School Superintendents, go here.

High School Superintendents supervise the principals of high schools and secondary schools in their district(s) across the boroughs.

You can also identify your schools Superintendent by searching using the NYCDOE School Finder.

Community Superintendents of other Districts

Visit this page for a list of all Community Superintendent with contact information.

You can also identify your schools Superintendent by searching using the NYCDOE School Finder.