Payment Acceptance Policy Update Notice

Dear Valued Agents,

China Southern Airlines hereby notify our Agents on updates to our Payment Acceptance Policy effective May 1st, 2020. Details are as follow:

Payment Acceptance Policy

Agents with China Southern Airlines (CZ) ticketing authority may issue our electronic tickets (ET) with the following CZ-approved payment methods:

1. Cash
2. Customer's personal credit card (acceptable credit card brands as specified in the Agent'sGDS; virtual credit card is not acceptable)

CZ does not accept credit cards which are in the names of Agents or their Payment Suppliers unless a prior explicit consent was given by CZ. Agents are obligated to restrict their Payment Suppliers to prevent violation of CZ's Payment Acceptance Policy. Failure to comply with CZ's Payment Acceptance Policy may result in an ADM of up to 5% penalty on transactions using unapproved payment methods.

For further inquiries regarding the Payment Acceptance Policy, please contact your Account Manager or contact our Sales Office.

Thank you for your attention and cooperation.

China Southern Airlines North America