Restart the Chromebook
This is the number one Chromebook solution. Please note that just closing the Chromebook does not restart it.

Charge the Chromebook
- Plug the Chromebook into a working power outlet.
- Charge for at least 15 minutes before device is restarted.

Verify your wireless connection
- If you are at a school building you will be connected automatically to the CRSchools wifi/wireless network.

-If you are away from school double-check that you are connected to a wifi/wireless network.

Note: Virtual students and staff, instead of contacting the Building Technical Support for assistance, please contact the helpdesk at helpdesk@crschools.us or call (319) 558-2900.