CISD Online Learning

Parent Help Site

Need Help?

If you or your students are experiencing difficulty with the Chromebook or the Ipad, please complete the form below. Form submissions will be actively monitored from 8:00-4:00 on school days. Requests for help submitted outside of these hours will be addressed on the next school business day.

Click here to access the help desk form.

Haga clic aquí para obtener ayuda para iniciar sesión en su dispositivo

Broken or damaged Device?

Virtual Learners - If you have a damaged Chromebook or iPad, please drop the device off at CISD Administration building (400 W. Lewis Street, Crandall TX). A tech will be available to support you from 8:00-9:00 am or 3:30-4:30 pm, Monday through Friday, beginning November 2nd. Please note, at this time, we do not have extra devices available as loaners. Please encourage your student to use care in handling their device. Damage charges may apply.

Soporte de Dispositivos para Aprendizaje Virtual - Si es un estudiante virtual y tiene un Chromebook o iPad dañado, se le proporcionará asistencia en nuestro edificio de administración de CISD (400 W. Lewis Street, Crandall, TX).

Un técnico estará disponible para ayudarle de 8-9am o 3:30-4:30pm, de lunes a viernes, a partir del 2 de noviembre. Los dispositivos que se traigan en otros horarios tendrán que ser entregados para repararlos y nos pondremos en contacto con usted para que los recoja. Por favor, tenga en cuenta que en este momento, no tenemos dispositivos adicionales disponibles para prestar. Por favor, anime a su estudiante a tener cuidado al manejar su dispositivo. Se pueden aplicar cargos por los daños.

Face to Face Learners - If you have a damaged Chromebook or iPad, please take it to your school's library and drop it off with the Librarian for repair. Please include a note with student's name, grade, and a short note stating what is wrong with the device. We will pick up and repair the device and return it to the school Librarian who will distribute it back to the student. Please note, at this time, we do not have extra devices available as loaners. Please encourage your student to use care in handling their device.

Lost or stolen Device

If your device is lost or stolen, contact Administration at 972-427-6000 x5876 so we can disable the device immediately and arrange for the student to receive another device.

classlink access

Your child's teacher will email you their Classroom Codes (Spanish Version)

All students have access to a dashboard of electronic resources the district has purchased or partnered with companies to provide. Click here for access to Crandall ISD ClassLink.

The Username for most CISD students is:

firstnamelastname up to (9 letters each) ex: georgewashingto

The Password for most CISD students is:

birthday mmddyyyex: 03182005

Students in grades 6-12 have the option to change their passwords, so the current password may not follow the pattern above.

Trouble logging into Classlink?

Click here to access the help desk form.

Guardian Guides to Google Tools

Tech Toolkit for Families Short Video Series on tools your child will be using

Guardian Guide to Chromebooks

(Spanish Version)

Guardian Guide to Google Classroom

(Spanish Version)

Guardian Guide to Google Meet

(Spanish Version)

How do I know my child's schedule?

*January 2021: High School Schedule Change

Parents will receive an email from their child's teacher regarding the links for logging into Google Classroom.

Elementary (PreK-6th): schedules are housed within their Google Classroom.

Middle School (7-8th): Students will operate on an Odd/Even Day schedule. Click here to determine what day is Odd or Even.

High School (9-12th): Students will follow their normal 8 period day schedule & can pick up schedules at Crandall High School. See note from High School here.

How do I get my Chromebook?

Crandall ISD Technology is providing device pick up. Click here for information

Where can I get wifi?

Crandall ISD has engaged in a partnership with the Texas Education Agency to purchase hot spot devices. Hotspots have not arrived in district, yet. Should you need a connection, please utilize the bus hotspots. Information can be found here.

Breakfast and Lunch are available 10:00-12:00 each day in front of Compass Academy beginning August 18.

(400 West Lewis Street, Crandall, 75114)

Meals may be picked up by parents or students.

School IDs are required.

Families are encouraged to apply for the Free and Reduced Program at this link:

Online payments are encouraged through

Exact change or online payments are required.

Food Services

Breakfast Prices:

All Campuses - $1.25

Lunch Prices:

Elementary School - $2.75

Secondary Schools - $3.00

Below are links for additional activites by grade level. These are great resources for parents to use with their students while engaging in at-home learning.






(PreK and Headstart)