The use of information and communication technology (ICT) has been transforming our lifestyle and work life.

New markets and new business models have emerged to support the entry, storage, processing, analysis and presentation of information, and these are continuing to evolve and advance at a rapid pace.

ICT is continually being looked at in new ways as a means for improving socio-economic conditions of people, and as a tool for achieving the Millennium Development Goals (MDGs).

Information is being collected in public organizations through different channels and the use of technology in collection and processing is very high.

ICT plays a critical role in speeding up the flow of information and knowledge between government and citizens and transforming the way in which governments and citizens interact.

The implementation of ICT in public organization is increasing in the form of computerization or information system implementation.

The knowledge on ICT needs to be enhanced with training and education. This will make easy for the implementation of such ICT based system in public organizations.

Thus it is necessary to impart knowledge related ICT and E-Governance to all levels of civil servants which will facilitate the government and public institutions to successfully implement the technology in their organizational business process.

The growing essence of E-Plus function in all areas and sectors of public and private institutions in order to enable the government to achieve the mission of E-Governance also calls for intervention in capacity development of officers working for government in the area of ICT.

Objectives

• On completion of this training program, the participants will be able to:

• Describe current and emerging technologies and their impact on business/government process;

• Describe the implementation process and enabling factors of ICT in management and development;

• Use office automation and managerial communication tools to deliver the business functions of government;

• Use social media for personal and official purpose and growth;