New caller CheckUp Quiz:
If you are a new caller you'll need to complete this quiz prior to starting with Cortex and making calls.
Take this quiz after reading the handbook.
You will have 3 attempts to complete the quiz with 100%
This quiz aims to test your understanding of major policies and how our system works. This is 'open book' and you can look at the training material as much as you'd like. ** You need to get 100% on this quiz within three attempts to move to the interview process of Cortex. (If this is more than your 3rd attempt it will not count)
Final step in the application process
After you have taken the quiz and receive 100% within 3 attempts please complete this one-way video interview.
It will only take you about 10-15 minutes and helps us get to know you better.
Link:
Video Interview : CheckUp Caller