Crypto.com login issues - Official Website

Several reasons could’ve led you to this problem during your account access. The most basic and general reason is that you’re having trouble recalling the login password. If this is the reason for your login issue, then the solution you have for it is the execution of the password reset process. 

One another reason for the login issue can be because your account has been locked. If you input the wrong password way too many times, and for protection purposes, the platform locks out your account for some time. And if you need your account access, go to the customer care authorities and explain your crypto.com login issues to them. The customer support team will undertake all the measures to give your account access back in the shortest possible time. 

If you’re having a problem with the working of the website, then try to clear out the cookies and cache of the browser and see if the problem persists or not. You can also try to use any other browser.

If you’re facing crypto.com login issues, then a few troubleshooting things might help them so we are here with the list of it:

• The first thing you need to do is to check whether the password you use and the email address. If you do not remember the password, then click the Forgot password option and the steps to reset it. Make sure you follow the correct instructions on the screen to avoid getting into even more issues. 

• If the platform catches any security bug, or notices any unusual activity then they might lock your account temporarily, thus in this case, contact the support agent and ask them to unlock your account if they’ve resolved the problem or not.

• You need to ensure that your browser is always clear of the stored cookies so that the website works more smoothly.

In the sections above, we got to know about the crypto.com login issues people might encounter while using the website. But here, now we will go through the process of learning troubleshooting steps that will help you in case you’ve troubles while using its mobile application. So, follow the below-described measures:

• Latest App Version

The developers constantly try to update the app and timely remove the security bugs as well. The reason for the new update is the better working of the application and to give users a seamless experience. You might encounter Crypto.com login issues if you do not keep up with the app updates and continue to use an older version of it.

• Checking Internet Connectivity

Due to faulty internet connectivity, it might result in the non-working of the application. So, you need to double-check your internet speed, and switch to any other network, if the current is not working as per the norms.

• Clearing App Cache and Data

Over time, while you use the application, cache, and cookies tend to store, and as a user, you must clear out the app’s cache and cookies so that the platform works more efficiently. 

• Resetting the password

If every other measure fails, what you can do is change the password. To do this you need to tap on the button of Forgot Password and then execute the steps as shown on the screen. However, remember that your new password must be strong, so people can not guess it easily.

It is possible that sometimes, security updates can lead to crypto.com login issues, due to not being implemented fully. The security updates take some time to adapt to the platform after the launch. So, if you immediately try to log in to your account, then you might have to face problems, thus, in this situation, you can just start to use the start to use application right after a few hours. But if you are not able to use your account after it, the only solution you are left with is to contact customer support. The support team will guide you through the different measures to perform till your account starts to work. However, it is not a regular occurrence for people to face login errors but when occurs, it is easy to solve through the troubleshooting guide.

Crypto.com login issues can be a bit frustrating especially when you need to execute any important crypto trade. All you can do in this situation is to execute a few steps of troubleshooting measures and then try them on your account. It might help you with the problem, but if does not work the way you want it to, then use the services of customer care and your issue in detail. Ensure that you’ve already performed the troubleshooting measures because the first thing they would tell you to do will be the execution of those measures only. Also, the official website of crypto.com has a blog page, that has an enormous list of detailed blogs explaining various things about the platform. All blogs are in division as per the topics, so you can select the topic you would like to discover more about and select the related article to it on the page.