Privacy Policy

Preamble

The user acknowledges being informed that Go Mhani collects certain personal data concerning them, which are subject to appropriate processing, in compliance with the provisions of laws relating to the protection of individuals, specifically Law 18-07 of 10-06-2018 concerning the protection of individuals in the processing of personal data.

1. Definition and Nature of Personal Data

When using our Go Mhani application, we may ask you to provide personal data about yourself.
The term "personal data" includes all information relating to an identifiable user, directly or indirectly, as defined by the legislation in force.
The terms "Users," "E-consumers," and "Drivers" refer to any person using the Go Mhani applications.

Go Mhani is committed to preserving the confidentiality of data and protecting the data entrusted to it. As part of its core obligations, Go Mhani undertakes to implement an adequate level of protection for personal data collected online from users.
In general, Go Mhani only collects personal data voluntarily provided by users of our applications and/or websites to enable them to benefit from all available services.

Each user is encouraged to review this Online Data Privacy Statement to learn more about how we collect, use, share, and protect the personal data obtained from you. This privacy policy applies to all Go Mhani users in Algeria.

2. Purpose of This Policy

The purpose of this policy is to inform you about the methods we use to collect your personal data, in strict compliance with your rights, and in accordance with the laws cited in the preamble of this policy.

3. Categories of Collected and Processed Data

We may collect various categories of personal data about you, depending on the nature and purpose of the processing performed.
In all cases, we commit to collecting and processing only the data strictly necessary for the purposes of the data processing detailed below. The information we may collect includes, but is not limited to:

Data Subject | Processed Data

Client
Go Mhani collects data when users create or update their accounts. This may include their name, email address, phone number, login ID, and password.
We may also collect geolocation data, always with your approval on your device. This data is used to assign the closest driver to your location to provide the service. Your location is shared with us only during the service's duration; once you stop using the app or the service ends, your location is no longer shared with us.

Driver
For our drivers, we collect data such as their name, phone number, and password.
We may also collect geolocation data from our drivers to determine which driver should be assigned to which client. This data is not retained beyond the duration of the service.

4. Purpose of Collecting Personal Data

Go Mhani is committed to using your data solely within the scope of the services offered on the Go Mhani application, specifically:

• Managing your access to the services available on Go Mhani applications and their use.

• Conducting operations related to client management, such as contracts, invoices, and client relationship tracking.

• Creating a database of registered members.

• Compiling commercial and service usage statistics.

• Managing user reviews of products, services, or content.

• Handling unpaid amounts and potential disputes related to service use.

• Complying with legal and regulatory obligations.

• Supporting users and providing information on estimated arrival times and service tracking to facilitate user support.

• Responding to user requests (e.g., contact requests), unless we obtain prior consent or are permitted or required by law or professional standards.

• Personalizing the user experience when users provide preference information.

When collecting your personal data, we will inform you if certain data is mandatory or optional and of the potential consequences of not providing certain information.