Noise in the recording

Noise may be caused by various reasons. To provide efficient help, we will need our customer to perform a self-test and report to our team:

1. Check the source of the noise

• Noise from the headphone：
  Try to turn down the volume or change a headphone to test.

• Noise from the amp/speaker：
  Check the power source, change the power cord. Or change a 6.3mm cable to try if the noise still appears.

• Noise from both Headphone and amp/speaker：
   - 90% of the noise was caused by the POWER. Please do not share the ISOLO 
power with laptop, amp/speaker etc. We suggest to separate the power of 
ISOLO and connect with the power bank. (portable charger)
   - Make sure the amp/speaker and mixer are free from grounding issue to 
avoid generating the noise 
The above photo is the common reason that noise was generated.