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Collaborative Inboxes  / Getting started with Collaborative Inboxes

Respond to a message

TRY IT OUT

When you click on a group, you will see all messages in the group’s inbox. Messages are known as conversations in Google Groups. 

Click on a conversation to read the message.

Use the buttons under the message to respond to it:

  • Click on Reply to all to reply to the author and everyone copied into the message. The reply will be included in the Google Group conversation and you will be able to choose whether the message shows as from you personally or the Google Group. 

  • Click on Reply to the author to reply to the author only, without including the message in the Google Group conversation. The message will show as from you personally, and will be sent from your Gmail account rather than from the group. 

  • Click on Forward to forward the message to someone else, while still including the message in the Google Group conversation. The message will show as from you personally - this cannot be changed to show as being from the group.

Setting Gmail as your default mail client

In order to use the Reply to Author and Forward options, Gmail must  be set as your default mail client in Chrome browser:

  • Click on the ellipses in the top-right corner of the Chrome screen

  • Choose Settings

  • Click on Privacy and Security on the left-hand side of the screen

  • Click on Site Settings

  • Click on Additional Permissions

  • Click on Handlers

  • If mail.google.com is listed under Blocked, click on the X to the right of this entry to remove it

  • Open a new tab in Chrome and browse to mail.google.com

  • Click on the Handle icon in the address bar and choose Allow

  • Click on Done

TRY IT OUT

Learn More about Google Workspace:

Gmail

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Google Chat

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Google Forms

Google Sites

Collaborative Inboxes

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