Help Centre > Manage account & billing > Manage user roles & permissions
Help Centre > Manage account & billing > Manage user roles & permissions
User roles on Cimple enable you to control the level of access you grant to individuals in your organisation. Each role determines what a user can view or do, helping you manage procurement activities across your organisation.
You can find and update user permissions in Organisation Settings > Permissions.
View Only: As the name might suggest, 'view only' members can't make changes to an organisation's details, but they can view information, such as social value themes and organisation's SQ.
Members: Members have full access to day-to-day activity. For suppliers, this includes bidding for opportunities and viewing outcomes. For buyers, members can create, evaluate, and award procurements, but cannot edit or make changes to the organisation settings. Members can also run CFP procurements using admin-created templates.
Admin: Admins have full control over your organisation's Cimple account. This includes editing organisation details, managing user permissions, creating and managing teams (for public sector buyers), and deleting the organisation account if needed. Admins can also create CFP templates.
Evaluator: Users with this role are limited to only access the opportunities they've been assigned to as an evaluator. They can view opportunity details and applicant responses, but not take any action such as shortlisting or awarding suppliers.
Go to Organisation Settings > Permissions to manage:
Active Users: All users who are currently part of your organisation account on Cimple.
Invited Users: People who’ve either been invited to join your organisation or have submitted a request to be added.
Admins can manage invites, update permissions, or remove users at any time.
User permissions for your organisation members can be updated at any time, with users added and removed as needed. To access your permissions settings:
Log in to Cimple
Click on your name in the top-right corner
Select ‘Organisation Settings’
Click ‘Permissions’
To invite a new member to your organisation on Cimple:
Click ‘Invite member’
Enter the user’s email address
Select the user permissions settings
Click ‘Invite’
The user will receive an email to let them know they have been invited to join your organisation on Cimple.
To edit a user’s permissions on Cimple:
Navigate to your organisation’s permissions using the steps above
Click on the drop-down list for the user you would like to edit. Find their name under Active Users
Select the new user permission settings for that person
This change will be automatically saved
To remove a user from your organisation on Cimple:
Navigate to your organisation’s permissions using the steps above
Click on the ‘Delete’ button to the right of the white box
This change will be automatically saved.
Note: The user removed will receive an email notification informing them that they have been removed from your organisation on Cimple.
Accept or reject user invites
A new user can request to join your organisation once they have registered on the platform. All organisation admins will receive an email notification to inform them of any new invite requests, and these can be managed using the below steps:
Navigate to your organisation’s permissions using the steps above
Under ‘Invited Users’, you will see all pending user requests
Select the permissions settings for the individual, then accept/reject as necessary
Note: Once the invitation has been accepted or rejected, the user will receive an email to confirm this.
Teams allow public sector buying organisations to structure their procurement activity more effectively especially helpful for larger organisations managing multiple categories or departments. By assigning users to specific teams, Cimple ensures individuals only see the procurements relevant to them, reducing confusion and keeping dashboards focused.
To create a team
Navigate to your organisation’s settings by clicking your name on the top right and select permissions
Select 'Teams' form the three tabs and click 'Create a team'
You can then give your team a name and a suitable description
Select the dropdown to add users to your team, you'll find all the member users of your organisation for this
Click on 'Save changes' to make sure your team is reflected across and notified to the appropriate users
Only Admins can create, view or delete teams
Admins are auto-assigned to every team within their organisation
Users can belong to multiple teams
Users will only see procurement activity related to the team(s) they belong to
Procurement notifications are sent to all users in a team
They’ll see a restricted dashboard and the following alert:
“You have not yet been assigned to a team within your organisation. Please contact your organisation's admin to request access. You can view your organisation's admin in your organisation settings.”
This helps ensure that all procurement activity is permissioned correctly before users take any actions.
To delete a team
Navigate to your organisation’s permissions using the steps above
Select 'Teams' from the three available tabs
Click on the bin button next to the team you want to delete
A confirmation will show how many "live procurements" are linked to the team
Once deleted:
The team name disappears from the team selector
Only Admins will be able to view associated procurements
This change will be automatically saved.
Note: Only admin users of an organisation can delete or make changes to a team.
Creating an opportunity as part of a team
When creating a procurement, users will be prompted to select a team
If you belong to only one team, it will default to that team
If you are not in any team, you will not be able to create opportunities
Admins can view all procurements, regardless of team
For more information on how to create an opportunity and details on each procurement type, please visit here.
Organisations can have multiple users associated to the account, all with different user permissions settings as outlined above. However, if you would like to change the organisation log in email, you can follow these outlined steps:
Log in to Cimple with your current user email
Invite a new user to your organisation (outlined above)
Accept the invite request with this new email and create a user account for this new user email
Log in with the previous email and delete the user account you no longer want associated with your organisation
Note: Once the above steps have been completed, all notifications will be directed to the new organisation email. If you require any help completing the above, get in touch with us for additional support.
Need help? Feel free to reach out to us if you have any questions.