ARGO
B2B U.S. visa consultation platform
Argo is a sui generis consultation platform. It connects users and different industries with former consular officers in charge granting or denying visas. All current legal firms offering advisory services to people who need a visa have only their own experience to share, whereas Argo offers the information from the source. Argo was designed using Microsoft Fluent's design language. This allows the current responsive webapp to be a candidate for quick-and-easy native implementation on .Net.
The core problem
The board of directors had an idea but they did not know how to make it happen. Argo was originally a B2C product but became a B2B product as the design process was executed. This was a challenge, given the very tight times the board gave us to deliver the MVP. I served as Principal Product Designer, being in charge of every single step of research, design, development, deployment and following up.
The solution
I dedicated a whole month to market and user research, and then almost 6 months to directed discovery. During this time I delivered a large ammount of prototypes, hi-fi Invision projects and user journeys. A core Design System was devised for the brand and I produced basic copywriting for the whole site, which currently runs in English and Chinese.
In its current complete form, Argo is an AI-powered system serving applicants and ex-officers. It offers incredible value to partners, which are the only channel through which an applicant can request an interview.
What was delivered?
Design-wise:
Figma and Axure prototypes
Hi-fi invision project
Happy paths
Research documents
Branding book
Design System
Core usability metrics instruments
Advanced balancing algorithm (AI)
Development-wise (responsive):
Backoffice
Landing page
Core interview system with onboarding process
Partner portal
Officer portal
White-label versions
Channel management subsystem
Payments with Stripe/Alipay/Wechat
Advanced data mining capabilities
Numbers and references
Argo is currently connecting partners from China, India, Pakistan and Mexico with over 10,000 ex-officers.
You may visit the B2B landing page which holds a showcase video in which you may also take a look at the interface I designed: