31,000 credit complaints since Banking Royal Commission: CHOICE

An analysis by consumer group CHOICE has revealed over 31,000 complaints have been made about credit products since the end of the Banking Royal Commission’s hearings. The analysis comes as crossbench Senators in Federal Parliament decide on a government proposal to rollback consumer protections.

“The banks promised they’d clean up their act after the shame of the Royal Commission hearings but over 31,000 credit complaints show there are still huge problems in the system,” says Alan Kirkland, CEO of CHOICE.

Interview of CHOICE CEO Alan Kirkland + overlay

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Footage of consumer groups February Canberra trip

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